rewindex

Outages by dayAugust 13, 2020

Outages on August 13, 2020

UTC day 2020-08-13 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

17incidents started
5labelled major or critical
13vendors with a new incident
5still open from earlier days

By vendor label: Critical 1 · Major 4 · Minor 8 · No impact listed 4 · 7 maintenance

Incidents started this day 17

VendorIncidentImpactStartedResolvedStatus
HubSpotConversations unavailableCritical (6.0 h)resolved
MessageBird (Bird)Customer Dashboard unavailableMajor (1.4 h)resolved
JFrogArtifactory services partial outage in USW2 regionMajor (7.8 h)resolved
BandwidthApplication Platform (V1) Portal: TN Ordering IncidentMajor (8.7 h)resolved
StatuspageManage portal is unavailableMajor (7 min)resolved
MezmoIssue auto populating values on search bar and graphingMinor (15 h)resolved
DatadogElevated error rate on the web applicationMinor (48 min)resolved
BandwidthBandwidth Dashboard: New Phone Number Order LatencyMinor (8.4 h)resolved
TwilioSuper SIM API returning 500 errorsMinor (2.3 h)resolved
BigCommerceAvailability issue with a subset of BigCommerce storesMinor (48 min)resolved
BandwidthLATA: 554 (Longview, TX)Minor (5.2 h)resolved
PlivoInbound call failure towards US phone numbers in Longview, TXMinor (5.0 h)resolved
PlivoInbound call failure towards US phone numbers in Longview, TXMinor (5.0 h)resolved
CanvaBackground remover not working. Error message "We are having trouble loading background remover. Check your connection or try again later".No impact listed (2 min)resolved
ConfluentIP changes in eu-central-1 Single Zone Confluent Cloud Professional clusterNo impact listed (2.4 h)resolved
Bunny.netSingapore Storage IssuesNo impact listed (20 min)resolved
TwilioCall Failures to a subset of Twilio Phone Numbers in ColombiaNo impact listed (35 min)resolved

Still open from earlier days 5

VendorIncidentImpactStartedResolvedStatus
SinchSinch Degradation - Missing report logs from customer portalMajor (21 d)resolved
DNSimpleIssues with registrar features in SandboxMinor (12 d)resolved
SinchUS Shared Test Short Code Migration: from 28444 to 10907Minor (44 d)resolved
TwilioSMS Delays from Brazilian Operators TIM and ClaroMinor (13 d)resolved
ActiveCampaignWebhook Processing DelayMinor (18 h)resolved

Maintenance 7

VendorIncidentImpactStartedResolvedStatus
Sinch[Scheduled] Sinch Maintenance - French Operator connectionsMaintenance (4 min)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (7.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbersMaintenance (3.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 344 - Saginaw, MIMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 564 - Corpus Christi, TXMaintenance (6.0 h)resolved
Linode (Akamai)[Scheduled] Scheduled Linode Cloud Manager and Linode API Stats Endpoints MaintenanceMaintenance (7 d)resolved
Bitbucket[Scheduled] Storage infrastructure maintenance - repositories briefly read-onlyMaintenance (59 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: HubSpot, MessageBird (Bird), JFrog, Bandwidth, Statuspage, Mezmo, Datadog, Twilio, BigCommerce, Plivo, Canva, Confluent.

Cite this

17 vendor-reported incidents started on 2020-08-13 (UTC) across 13 vendors, 5 labelled major or critical by the vendor.

Title
Outages on August 13, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-08-13

All daysOutage eventsMarkdown