# Outages on August 13, 2020 (UTC)

> 17 incidents started on August 13, 2020 (UTC) on the status pages Rewindex archives, 5 labelled major or critical by the vendor (HubSpot, MessageBird (Bird), JFrog); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-08-13
Last updated: 2020-08-20T17:00:00Z

- Incidents started: 17 (major/critical: 5, other: 12) across 13 vendors
- Still open from earlier days: 5 · Maintenance windows: 7 · Detected outage events: 0
- By vendor impact label: critical 1, major 4, minor 8, none 4
- Previous day with incidents: [2020-08-12](https://rewindex.com/outages/2020-08-12.md) · Next: [2020-08-14](https://rewindex.com/outages/2020-08-14.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Conversations unavailable](https://rewindex.com/company/hubspot/incidents/nfpbj9mn3t6c.md) | critical | 2020-08-13 15:03 UTC | 2020-08-13 21:05 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Customer Dashboard unavailable](https://rewindex.com/company/messagebird-bird/incidents/d5prk1kpnjhv.md) | major | 2020-08-13 11:01 UTC | 2020-08-13 12:22 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Artifactory services partial outage in USW2 region](https://rewindex.com/company/jfrog/incidents/7rjgxd7h12fy.md) | major | 2020-08-13 12:57 UTC | 2020-08-13 20:48 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Application Platform (V1) Portal: TN Ordering Incident](https://rewindex.com/company/bandwidth/incidents/f59rln04mfrv.md) | major | 2020-08-13 15:46 UTC | 2020-08-14 00:29 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Manage portal is unavailable](https://rewindex.com/company/statuspage/incidents/7jchw6rs0gn4.md) | major | 2020-08-13 23:07 UTC | 2020-08-13 23:14 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Issue auto populating values on search bar and graphing](https://rewindex.com/company/mezmo/incidents/l8zvl086sppj.md) | minor | 2020-08-13 05:55 UTC | 2020-08-13 21:11 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Elevated error rate on the web application](https://rewindex.com/company/datadog/incidents/zpk3qsdp1302.md) | minor | 2020-08-13 09:37 UTC | 2020-08-13 10:25 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Dashboard: New Phone Number Order Latency](https://rewindex.com/company/bandwidth/incidents/cw433g6c9cb3.md) | minor | 2020-08-13 16:04 UTC | 2020-08-14 00:28 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Super SIM API returning 500 errors](https://rewindex.com/company/twilio/incidents/76vm8mt5m9m3.md) | minor | 2020-08-13 17:00 UTC | 2020-08-13 19:19 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability issue with a subset of BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/rbnf060nkrp4.md) | minor | 2020-08-13 19:23 UTC | 2020-08-13 20:11 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [LATA: 554 (Longview, TX)](https://rewindex.com/company/bandwidth/incidents/3kbzxgzbrtcp.md) | minor | 2020-08-13 21:28 UTC | 2020-08-14 02:39 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in Longview, TX](https://rewindex.com/company/plivo/incidents/3nnw4t7bvfkm.md) | minor | 2020-08-13 21:41 UTC | 2020-08-14 02:43 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in Longview, TX](https://rewindex.com/company/plivo/incidents/5p051d13ytrr.md) | minor | 2020-08-13 21:41 UTC | 2020-08-14 02:43 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Background remover not working. Error message "We are having trouble loading background remover. Check your connection or try again later".](https://rewindex.com/company/canva/incidents/m5rfx50zpkkn.md) | none | 2020-08-13 02:29 UTC | 2020-08-13 02:31 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [IP changes in eu-central-1 Single Zone Confluent Cloud Professional cluster](https://rewindex.com/company/confluent/incidents/vvy7q2k75zfb.md) | none | 2020-08-13 11:14 UTC | 2020-08-13 13:35 UTC | resolved |
| [Bunny.net](https://rewindex.com/company/bunny-net.md) | [Singapore Storage Issues](https://rewindex.com/company/bunny-net/incidents/2lglxbqzmcbl.md) | none | 2020-08-13 14:09 UTC | 2020-08-13 14:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Call Failures to a subset of Twilio Phone Numbers in Colombia](https://rewindex.com/company/twilio/incidents/y0qgxh9c8v04.md) | none | 2020-08-13 16:33 UTC | 2020-08-13 17:08 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Degradation - Missing report logs from customer portal](https://rewindex.com/company/sinch/incidents/r4lvt6gy6l7m.md) | major | 2020-08-10 15:17 UTC | 2020-08-31 11:10 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [Issues with registrar features in Sandbox](https://rewindex.com/company/dnsimple/incidents/0clw49xb031d.md) | minor | 2020-08-06 08:05 UTC | 2020-08-18 17:35 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [US Shared Test Short Code Migration: from 28444 to 10907](https://rewindex.com/company/sinch/incidents/y2p6f65ymbvw.md) | minor | 2020-08-10 13:41 UTC | 2020-09-23 20:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delays from Brazilian Operators TIM and Claro](https://rewindex.com/company/twilio/incidents/gfw4lxxpfcym.md) | minor | 2020-08-11 14:01 UTC | 2020-08-24 15:09 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Webhook Processing Delay](https://rewindex.com/company/activecampaign/incidents/vxsttn6z897m.md) | minor | 2020-08-12 19:49 UTC | 2020-08-13 13:31 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Maintenance - French Operator connections](https://rewindex.com/company/sinch/incidents/92hrxlxn3l3k.md) | maintenance | 2020-08-13 01:01 UTC | 2020-08-13 01:05 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/kn9hp085vpcv.md) | maintenance | 2020-08-13 03:00 UTC | 2020-08-13 10:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/vtq0lcc7swqq.md) | maintenance | 2020-08-13 04:00 UTC | 2020-08-13 06:59 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 344 - Saginaw, MI](https://rewindex.com/company/bandwidth/incidents/s6qvhmlm008n.md) | maintenance | 2020-08-13 04:00 UTC | 2020-08-13 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 564 - Corpus Christi, TX](https://rewindex.com/company/bandwidth/incidents/qrcrtrnh9sp2.md) | maintenance | 2020-08-13 05:01 UTC | 2020-08-13 11:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Linode Cloud Manager and Linode API Stats Endpoints Maintenance](https://rewindex.com/company/linode-akamai/incidents/dqs3mymwbwg7.md) | maintenance | 2020-08-13 17:00 UTC | 2020-08-20 22:37 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [\[Scheduled\] Storage infrastructure maintenance - repositories briefly read-only](https://rewindex.com/company/bitbucket/incidents/509h9pcmbhvf.md) | maintenance | 2020-08-13 20:31 UTC | 2020-08-13 21:30 UTC | resolved |

## Cite this

17 vendor-reported incidents started on 2020-08-13 (UTC) across 13 vendors, 5 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-08-13
- Citation: Rewindex daily outage roundup, “Outages on August 13, 2020” (2020-08-13 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-08-13 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 13, 2020 (2020-08-13)](https://rewindex.com/outages/2020-08-13)`


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Canonical: https://rewindex.com/outages/2020-08-13 · Markdown: https://rewindex.com/outages/2020-08-13.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:08:40.893Z