CompaniesAircallMonthly reportsAugust 2020
Aircall in August 2020: incidents, uptime and changes
6incidents posted
1labelled major or critical
99.08%free of major/critical
96.49%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 6 h 49 min, incident time 26 h 6 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 5
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Delays on tickets and activities logs | Major | 6.8 h | resolved | 08-24 |
Other incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Outbound Calls Failing [France] | Minor | 45 min | resolved | 08-05 | |
| Errors or delays on connecting calls | Minor | 4.4 h | resolved | 08-19 | |
| Audio failures and silence on the calls | Minor | 1.7 h | resolved | 08-19 | |
| Delays on tickets and activities logs | Minor | 4.8 h | resolved | 08-25 | |
| Issue on inbound and outbound calls | Minor | 15 h | resolved | 08-31 |
Maintenance 1
Show scheduled maintenance
Cite this
Aircall posted 6 status incidents in August 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Aircall in August 2020
- Vendor
- Aircall
- Date
- URL
- https://rewindex.com/company/aircall/2020/08