# Aircall in August 2020: incidents, uptime and changes

> Aircall in August 2020: 6 incidents on its status page (1 major or critical), 99.08% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Aircall’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/aircall/2020/08
Last updated: 2020-09-01T07:37:00Z

- Incidents posted: 6 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 5
- Uptime (vendor-reported): 99.08% free of major/critical incidents, 96.49% free of any incident; outage time 6 h 49 min, incident time 26 h 6 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2020](https://rewindex.com/company/aircall/2020/07.md) · Next: [September 2020](https://rewindex.com/company/aircall/2020/09.md) · [All months](https://rewindex.com/company/aircall/reports.md) · [Aircall](https://rewindex.com/company/aircall.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delays on tickets and activities logs](https://rewindex.com/company/aircall/incidents/sytx2kskr524.md) | major | 2020-08-24 13:49 UTC | 2020-08-24 20:38 UTC | 6.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Outbound Calls Failing \[France\]](https://rewindex.com/company/aircall/incidents/g4rblrcmwl9n.md) | minor | 2020-08-05 12:35 UTC | 2020-08-05 13:20 UTC | 45 min | resolved |
| [Errors or delays on connecting calls](https://rewindex.com/company/aircall/incidents/hwcfb8j4fjfk.md) | minor | 2020-08-19 08:26 UTC | 2020-08-19 12:52 UTC | 4.4 h | resolved |
| [Audio failures and silence on the calls](https://rewindex.com/company/aircall/incidents/p61my5vq9s6s.md) | minor | 2020-08-19 15:02 UTC | 2020-08-19 16:44 UTC | 1.7 h | resolved |
| [Delays on tickets and activities logs](https://rewindex.com/company/aircall/incidents/sytx2kskr524.md) | major | 2020-08-24 13:49 UTC | 2020-08-24 20:38 UTC | 6.8 h | resolved |
| [Delays on tickets and activities logs](https://rewindex.com/company/aircall/incidents/qx3z3zg2jqcj.md) | minor | 2020-08-25 16:14 UTC | 2020-08-25 21:01 UTC | 4.8 h | resolved |
| [Issue on inbound and outbound calls](https://rewindex.com/company/aircall/incidents/m4gj9p6pdl8t.md) | minor | 2020-08-31 16:23 UTC | 2020-09-01 07:37 UTC | 15 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance: August 22 at 5am UTC](https://rewindex.com/company/aircall/incidents/8d768vfhmlvg.md) | maintenance | 2020-08-22 05:30 UTC | 2020-08-22 06:02 UTC | 32 min | resolved |

## Cite this

Aircall posted 6 status incidents in August 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/aircall/2020/08
- Citation: Aircall, “Aircall in August 2020” (2020-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/aircall/2020/08 (CC BY 4.0).
- Markdown link: `[Aircall: Aircall in August 2020 (2020-08-01)](https://rewindex.com/company/aircall/2020/08)`


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Canonical: https://rewindex.com/company/aircall/2020/08 · Markdown: https://rewindex.com/company/aircall/2020/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:10:24.351Z