# Smartsheet in July 2020: incidents, uptime and changes

> Smartsheet in July 2020: 13 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Smartsheet’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/smartsheet/2020/07
Last updated: 2020-08-05T16:03:00Z

- Incidents posted: 13 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 6, none 7
- Uptime (vendor-reported): 100% free of major/critical incidents, 69.31% free of any incident; outage time 0 min, incident time 9.5 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2020](https://rewindex.com/company/smartsheet/2020/06.md) · Next: [August 2020](https://rewindex.com/company/smartsheet/2020/08.md) · [All months](https://rewindex.com/company/smartsheet/reports.md) · [Smartsheet](https://rewindex.com/company/smartsheet.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent Sheet Load Failures](https://rewindex.com/company/smartsheet/incidents/ywz36qqwq3rh.md) | minor | 2020-07-03 09:52 UTC | 2020-07-04 12:01 UTC | 26 h | resolved |
| [Cell Link delays](https://rewindex.com/company/smartsheet/incidents/tptgdppxyjzv.md) | none | 2020-07-09 00:55 UTC | 2020-07-10 05:00 UTC | 28 h | resolved |
| [Intermittent access issues](https://rewindex.com/company/smartsheet/incidents/1kj9ql2jk4n8.md) | none | 2020-07-10 12:51 UTC | 2020-07-11 13:00 UTC | 24 h | resolved |
| [Unable to Load Some Sheets and Dashboard Widgets](https://rewindex.com/company/smartsheet/incidents/j9lrnkd0kylc.md) | none | 2020-07-13 14:28 UTC | 2020-07-14 19:00 UTC | 29 h | resolved |
| [App-generated Email Delays](https://rewindex.com/company/smartsheet/incidents/qngz09q3frm4.md) | minor | 2020-07-16 21:25 UTC | 2020-07-17 22:15 UTC | 25 h | resolved |
| [Smartsheet Community Inaccessible](https://rewindex.com/company/smartsheet/incidents/z76cmcj4ztpr.md) | none | 2020-07-17 21:34 UTC | 2020-07-18 21:45 UTC | 24 h | resolved |
| [Latency in Smartsheet App & Forms](https://rewindex.com/company/smartsheet/incidents/vj8rqz0r1n2n.md) | none | 2020-07-22 18:25 UTC | 2020-07-23 18:42 UTC | 24 h | resolved |
| [Delay to Smartsheet Mail Delivery](https://rewindex.com/company/smartsheet/incidents/nn550hy6wfb1.md) | none | 2020-07-23 15:02 UTC | 2020-07-24 15:44 UTC | 25 h | resolved |
| [Cross-sheet References in Formulas Generating \#REF Errors](https://rewindex.com/company/smartsheet/incidents/vgbkk0lwxmjp.md) | minor | 2020-07-24 00:18 UTC | 2020-07-28 18:59 UTC | 5 d | resolved |
| [Smartsheet Notifications Delayed](https://rewindex.com/company/smartsheet/incidents/0cwxyckjx5b3.md) | minor | 2020-07-24 17:53 UTC | 2020-07-25 20:27 UTC | 27 h | resolved |
| [Cross Sheet Cell Links Not Updating](https://rewindex.com/company/smartsheet/incidents/q2vw560vj24z.md) | minor | 2020-07-27 19:00 UTC | 2020-07-29 01:39 UTC | 31 h | resolved |
| [App-generated emails not being received](https://rewindex.com/company/smartsheet/incidents/pwby2k48svsw.md) | minor | 2020-07-29 16:03 UTC | 2020-08-20 14:04 UTC | 22 d | resolved |
| [Smartsheet Unavailable (resolved)](https://rewindex.com/company/smartsheet/incidents/31vvg63001qb.md) | none | 2020-07-30 00:15 UTC | 2020-07-31 00:06 UTC | 24 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Status Page Improvements](https://rewindex.com/company/smartsheet/incidents/vx38kcczcbxz.md) | maintenance | 2020-07-24 00:20 UTC | 2020-07-24 03:00 UTC | 2.7 h | resolved |

## Cite this

Smartsheet posted 13 status incidents in July 2020 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/smartsheet/2020/07
- Citation: Smartsheet, “Smartsheet in July 2020” (2020-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/2020/07 (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet in July 2020 (2020-07-01)](https://rewindex.com/company/smartsheet/2020/07)`


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Canonical: https://rewindex.com/company/smartsheet/2020/07 · Markdown: https://rewindex.com/company/smartsheet/2020/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:55:30.715Z