New Relic: New Account Sign Up/Login Issues
Timeline of updates
- resolved
Between beginning 15:52 and 16:25 UTC, some customers experienced issues with new account sign ups and SAML logins. We’ve resolved the issue with new account sign ups and SAML login. Services have returned to their normal operation.
From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by New Relic, started 2020-08-05 15:11 UTC, resolved after 15 min, 1 update(s).
- Title
- New Account Sign Up/Login Issues
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/incidents/gkmjl7q444yx
New Relic profileRecent New Relic incidentsAll outages on August 5, 2020New Relic in August 2020MarkdownJSON