# New Relic: New Account Sign Up/Login Issues

> New Relic status incident “New Account Sign Up/Login Issues” on 2020-08-05: impact none (vendor’s label), 15 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/gkmjl7q444yx
Last updated: 2020-08-05T15:26:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-08-05 15:11 UTC · Resolved: 2020-08-05 15:26 UTC · Duration: 15 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/gkmjl7q444yx](https://status.newrelic.com/incidents/gkmjl7q444yx)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-08-05 15:26 UTC: Between beginning 15:52 and 16:25 UTC, some customers experienced issues with new account sign ups and SAML logins. We’ve resolved the issue with new account sign ups and SAML login. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by New Relic, started 2020-08-05 15:11 UTC, resolved after 15 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/gkmjl7q444yx
- Citation: New Relic, “New Account Sign Up/Login Issues” (2020-08-05 15:11 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/gkmjl7q444yx (CC BY 4.0).
- Markdown link: `[New Relic: New Account Sign Up/Login Issues (2020-08-05)](https://rewindex.com/company/new-relic/incidents/gkmjl7q444yx)`


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Canonical: https://rewindex.com/company/new-relic/incidents/gkmjl7q444yx · Markdown: https://rewindex.com/company/new-relic/incidents/gkmjl7q444yx.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/gkmjl7q444yx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:58:45.687Z