CompaniesLightstep (ServiceNow Cloud Observability)Monthly reportsSeptember 2020
Lightstep (ServiceNow Cloud Observability) in September 2020: incidents, uptime and changes
Vendor-reported outage time 4 h 20 min, incident time 35 h. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 4
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Intermittent issues loading traces and with the traces API endpoint | Major | 2.0 h | resolved | 09-22 | |
| Ingestion Delay in Streams | Major | 2.4 h | resolved | 09-23 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| ingestion delays in service directory | Minor | 33 min | resolved | 09-16 | |
| ingestion delays in service directory | Minor | 1.2 h | resolved | 09-17 | |
| Ingestion delays in service directory | Minor | 2.5 h | resolved | 09-23 | |
| Ingestion delay for streams, service directory | Minor | 26 h | resolved | 09-23 |
Cite this
Lightstep (ServiceNow Cloud Observability) posted 6 status incidents in September 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Lightstep (ServiceNow Cloud Observability) in September 2020
- Vendor
- Lightstep (ServiceNow Cloud Observability)
- Date
- URL
- https://rewindex.com/company/lightstep/2020/09
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