CompaniesLightstep (ServiceNow Cloud Observability)Monthly reportsJuly 2020
Lightstep (ServiceNow Cloud Observability) in July 2020: incidents, uptime and changes
Vendor-reported outage time 41 min, incident time 3 h. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 2 · No impact listed 1
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Service directory failing to load, Streams delayed in populating | Major | 41 min | resolved | 07-14 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Delay in publishing streams data | Minor | 46 min | resolved | 07-21 | |
| RCA and Streams pages failing to load | Minor | 1.6 h | resolved | 07-22 | |
| Span ingestion and trace assembly are degraded | No impact listed | 16 min | resolved | 07-28 |
Cite this
Lightstep (ServiceNow Cloud Observability) posted 4 status incidents in July 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Lightstep (ServiceNow Cloud Observability) in July 2020
- Vendor
- Lightstep (ServiceNow Cloud Observability)
- Date
- URL
- https://rewindex.com/company/lightstep/2020/07
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