# Outages on August 12, 2020 (UTC)

> 28 incidents started on August 12, 2020 (UTC) on the status pages Rewindex archives, 12 labelled major or critical by the vendor (Red Hat (incl. Quay.io)); 15 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-08-12
Last updated: 2020-08-13T13:31:00Z

- Incidents started: 28 (major/critical: 12, other: 16) across 23 vendors
- Still open from earlier days: 15 · Maintenance windows: 10 · Detected outage events: 0
- By vendor impact label: critical 6, major 6, minor 8, none 8
- Previous day with incidents: [2020-08-11](https://rewindex.com/outages/2020-08-11.md) · Next: [2020-08-13](https://rewindex.com/outages/2020-08-13.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [access.redhat.com-Labs (Labs app - rhpc)](https://rewindex.com/company/red-hat/incidents/12q4vfzz94nn.md) | critical | 2020-08-12 08:35 UTC | 2020-08-12 08:57 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [access.redhat.com-Search Frontend](https://rewindex.com/company/red-hat/incidents/n324b6vphrsh.md) | critical | 2020-08-12 10:43 UTC | 2020-08-12 11:21 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [developers.redhat.com-Multiple locations](https://rewindex.com/company/red-hat/incidents/rzhrxsf3190g.md) | critical | 2020-08-12 10:44 UTC | 2020-08-12 11:09 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Major\]: Issues receiving messages from Box's two factor authentication service](https://rewindex.com/company/box/incidents/3zbbl1m02tsf.md) | critical | 2020-08-12 17:07 UTC | 2020-08-12 18:36 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [Unable to load webpages](https://rewindex.com/company/substack/incidents/z9lzht3vz6l0.md) | critical | 2020-08-12 17:27 UTC | 2020-08-12 18:32 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [Continuation of \[Major\]: Issues receiving messages from Box's two factor authentication service](https://rewindex.com/company/box/incidents/qdzfdkkqrs26.md) | critical | 2020-08-12 20:25 UTC | 2020-08-12 22:37 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Connection Issues in Northeast US](https://rewindex.com/company/discord/incidents/ylnlc42p0ysw.md) | major | 2020-08-12 02:03 UTC | 2020-08-12 05:19 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [FIND Incident - AP Region (APAC01)](https://rewindex.com/company/optimizely/incidents/w18cqtp40f25.md) | major | 2020-08-12 05:41 UTC | 2020-08-12 14:28 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Critical JFrog Cloud Platform Database Maintenance](https://rewindex.com/company/jfrog/incidents/3bsqdm1w1vgr.md) | major | 2020-08-12 06:13 UTC | 2020-08-12 07:28 UTC | resolved |
| [Semaphore](https://rewindex.com/company/semaphore.md) | [We are investigating error reports for the Workflow Builder](https://rewindex.com/company/semaphore/incidents/tdpzwdqx3dx3.md) | major | 2020-08-12 11:08 UTC | 2020-08-12 11:39 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Errors creating trial sites, sites cannot be upgraded, errors when saving content](https://rewindex.com/company/squarespace/incidents/yrypct886w77.md) | major | 2020-08-12 14:25 UTC | 2020-08-12 15:47 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Delay in rules execution impacting sending/receiving messages](https://rewindex.com/company/gorgias/incidents/tr07lhlmvjg8.md) | major | 2020-08-12 15:02 UTC | 2020-08-12 20:41 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Canva not Loading - Temporary Unavailable](https://rewindex.com/company/canva/incidents/2w33z3sy7tbs.md) | minor | 2020-08-12 02:25 UTC | 2020-08-12 03:29 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [The /users page returns a 500 error](https://rewindex.com/company/influxdata/incidents/nx5ph84w7pkg.md) | minor | 2020-08-12 04:41 UTC | 2020-08-12 21:20 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Adobe Connector is failing when a user tries to edit an asset](https://rewindex.com/company/cloudinary/incidents/z7bqm31n26xv.md) | minor | 2020-08-12 06:21 UTC | 2020-08-12 09:50 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Zain Kuwait](https://rewindex.com/company/twilio/incidents/bkgkxxj1blt5.md) | minor | 2020-08-12 07:56 UTC | 2020-08-12 12:50 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Deployment provisioning and changes may be failing intermittantly](https://rewindex.com/company/elastic-cloud/incidents/h8wgqb4qpgx4.md) | minor | 2020-08-12 17:24 UTC | 2020-08-12 18:39 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Webhook Processing Delay](https://rewindex.com/company/activecampaign/incidents/vxsttn6z897m.md) | minor | 2020-08-12 19:49 UTC | 2020-08-13 13:31 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delays saving new Data to the Insight Reports](https://rewindex.com/company/twilio/incidents/kzyk064qj2tt.md) | minor | 2020-08-12 20:42 UTC | 2020-08-12 21:11 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Downloading completed documents.](https://rewindex.com/company/pandadoc/incidents/vb3mlgmgr4fk.md) | minor | 2020-08-12 21:11 UTC | 2020-08-12 23:21 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [Slow response times in Sydney, Australia datacenter](https://rewindex.com/company/dnsimple/incidents/kt5xnft6qhzy.md) | none | 2020-08-12 00:37 UTC | 2020-08-12 04:02 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [SMPP Incident to DFW](https://rewindex.com/company/bandwidth/incidents/jnvw80fbjvbs.md) | none | 2020-08-12 01:30 UTC | 2020-08-12 01:30 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Alert Notification and Synthetics delays for US Region](https://rewindex.com/company/new-relic/incidents/t83zkwtggq17.md) | none | 2020-08-12 01:34 UTC | 2020-08-12 10:51 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Metric and Event Data Irregularities for US Region near Northern Virginia](https://rewindex.com/company/new-relic/incidents/1j20yb1yzsl5.md) | none | 2020-08-12 01:53 UTC | 2020-08-12 01:53 UTC | resolved |
| [FullStory](https://rewindex.com/company/fullstory.md) | [Partial unavailability of FullStory recording service](https://rewindex.com/company/fullstory/incidents/6xkf020mhtkf.md) | none | 2020-08-12 15:10 UTC | 2020-08-12 15:10 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [CLI livetail is not functioning](https://rewindex.com/company/mezmo/incidents/yw1lc783p5fb.md) | none | 2020-08-12 16:04 UTC | 2020-08-12 18:07 UTC | resolved |
| [Travis CI](https://rewindex.com/company/travis-ci.md) | [.org Not processing builds](https://rewindex.com/company/travis-ci/incidents/n387dkq0n2fk.md) | none | 2020-08-12 19:25 UTC | 2020-08-12 19:46 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [ksqlDB flow page fails to load](https://rewindex.com/company/confluent/incidents/lmndlwsrh9cc.md) | none | 2020-08-12 22:07 UTC | 2020-08-12 23:30 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment- 635- Cedar Rapids, IA](https://rewindex.com/company/bandwidth/incidents/mjg48nm6lmhm.md) | critical | 2020-08-11 14:59 UTC | 2020-08-12 00:34 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Degradation - Missing report logs from customer portal](https://rewindex.com/company/sinch/incidents/r4lvt6gy6l7m.md) | major | 2020-08-10 15:17 UTC | 2020-08-31 11:10 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Preview Redshift connector provisioning is not working in AWS via UI](https://rewindex.com/company/confluent/incidents/lwm0sk5m7tbp.md) | major | 2020-08-11 18:42 UTC | 2020-08-12 17:18 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Smartsheet Intermittently Unavailable (resolved)](https://rewindex.com/company/smartsheet/incidents/w6pnksvvw18f.md) | major | 2020-08-11 19:27 UTC | 2020-08-12 20:03 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [Issues with registrar features in Sandbox](https://rewindex.com/company/dnsimple/incidents/0clw49xb031d.md) | minor | 2020-08-06 08:05 UTC | 2020-08-18 17:35 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [Read Inconsistencies in Azure](https://rewindex.com/company/influxdata/incidents/yy0b87kng0hs.md) | minor | 2020-08-06 15:29 UTC | 2020-08-12 21:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [US Shared Test Short Code Migration: from 28444 to 10907](https://rewindex.com/company/sinch/incidents/y2p6f65ymbvw.md) | minor | 2020-08-10 13:41 UTC | 2020-09-23 20:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Pay.Bandwidth Site Incident](https://rewindex.com/company/bandwidth/incidents/srhlp3ycjlhy.md) | minor | 2020-08-10 15:01 UTC | 2020-08-12 17:42 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delays from Brazilian Operators TIM and Claro](https://rewindex.com/company/twilio/incidents/gfw4lxxpfcym.md) | minor | 2020-08-11 14:01 UTC | 2020-08-24 15:09 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in Cedar Rapids, IA](https://rewindex.com/company/plivo/incidents/5z7pchmq71bd.md) | minor | 2020-08-11 19:26 UTC | 2020-08-12 00:37 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in Cedar Rapids, IA](https://rewindex.com/company/plivo/incidents/myzx5bljsx65.md) | minor | 2020-08-11 19:26 UTC | 2020-08-12 00:37 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS failure towards multiple regions in Brazil](https://rewindex.com/company/plivo/incidents/r1hkf75966d2.md) | minor | 2020-08-11 21:00 UTC | 2020-08-12 01:29 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [nbound call failure & inbound SMS failure towards multiple regions in Brazil](https://rewindex.com/company/plivo/incidents/jy8dcllzy5l3.md) | minor | 2020-08-11 21:00 UTC | 2020-08-12 01:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Elevated HTTP 500 API Errors](https://rewindex.com/company/twilio/incidents/9n33205xxmv2.md) | minor | 2020-08-11 23:36 UTC | 2020-08-12 00:26 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Degraded API performance](https://rewindex.com/company/bitbucket/incidents/yzz09wk8mv1c.md) | minor | 2020-08-11 23:40 UTC | 2020-08-12 00:12 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Trello](https://rewindex.com/company/trello.md) | [\[Scheduled\] Billing Systems Maintenance](https://rewindex.com/company/trello/incidents/tfrr9nc8qcg5.md) | maintenance | 2020-08-12 02:01 UTC | 2020-08-12 03:46 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 344 - Saginaw, MI](https://rewindex.com/company/bandwidth/incidents/dmxyx4y300p9.md) | maintenance | 2020-08-12 04:00 UTC | 2020-08-12 11:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS towards US : T-Mobile](https://rewindex.com/company/plivo/incidents/9pmjvvrmshc4.md) | maintenance | 2020-08-12 04:01 UTC | 2020-08-12 11:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 344 - Saginaw, MI](https://rewindex.com/company/bandwidth/incidents/x17nw7lqw2h8.md) | maintenance | 2020-08-12 04:01 UTC | 2020-08-12 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Operator Notification - Toll free Number provider](https://rewindex.com/company/sinch/incidents/bkqz5p790cs9.md) | maintenance | 2020-08-12 04:01 UTC | 2020-08-12 06:59 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance](https://rewindex.com/company/bandwidth/incidents/6w566c7pyg8m.md) | maintenance | 2020-08-12 09:00 UTC | 2020-08-12 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Carrier Maintenance in France](https://rewindex.com/company/twilio/incidents/b5x5b1qb4q2c.md) | maintenance | 2020-08-12 09:00 UTC | 2020-08-13 12:00 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Hosted Metrics for Prometheus - EU migration](https://rewindex.com/company/grafana-cloud/incidents/dp4q5gtbpgnj.md) | maintenance | 2020-08-12 10:15 UTC | 2020-08-12 10:47 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] WhatsApp Maintenance - EU](https://rewindex.com/company/sinch/incidents/s0b07jy4sg64.md) | maintenance | 2020-08-12 10:30 UTC | 2020-08-12 12:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] WhatsApp  Maintenance - US](https://rewindex.com/company/sinch/incidents/6v7dm8jxr49d.md) | maintenance | 2020-08-12 12:00 UTC | 2020-08-12 13:30 UTC | resolved |

## Cite this

28 vendor-reported incidents started on 2020-08-12 (UTC) across 23 vendors, 12 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-08-12
- Citation: Rewindex daily outage roundup, “Outages on August 12, 2020” (2020-08-12 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-08-12 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 12, 2020 (2020-08-12)](https://rewindex.com/outages/2020-08-12)`


---
Canonical: https://rewindex.com/outages/2020-08-12 · Markdown: https://rewindex.com/outages/2020-08-12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:04:43.425Z