rewindex

Outages by dayNovember 6, 2018

Outages on November 6, 2018

UTC day 2018-11-06 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

23incidents started
4labelled major or critical
13vendors with a new incident
6still open from earlier days

By vendor label: Critical 1 · Major 3 · Minor 15 · No impact listed 4 · 4 maintenance

Incidents started this day 23

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment - LATA: 330 (Evansville, IN), LATA: 334 (Fort Wayne, IN), & LATA: 342 (Marquette, MI)Critical (13 h)resolved
BigCommerceErrors creating shipping labelsMajor (2.4 h)resolved
ShopifySome stores unable to purchase UPS shipping labels.Major (2 min)resolved
ShopifyUPS shipping rates not available at checkoutMajor (1 min)resolved
TwilioDelays in inbound and outbound US Toll-Free messagesMinor (5.9 h)resolved
PlivoIncident Report : Service degradation impacting incoming\outgoing Toll-Free SMS in US towards VerizonMinor (6.7 h)resolved
PlivoIncident Report : Service degradation impacting incoming\outgoing Toll-Free SMS in US & CanadaMinor (6.4 h)resolved
Box[Minor] Issues with Email Notification DeliveryMinor (4.5 h)resolved
TwilioSMS Delivery Degradation to Claro, BrazilMinor (1.5 h)resolved
TwilioDelivery report degradation for US Short Code messages to Sprint handsetsMinor (2.0 h)resolved
Grafana CloudHosted Metrics - Increased ingestion latencyMinor (28 min)resolved
PlivoCall Failures on inbound voice towards Indiana(Evansville & Fort Wayne) and Michigan(Marquette) phone numbersMinor (13 h)resolved
XeroSome users are experiencing slowness in some areas of XeroMinor (4.1 h)resolved
MixpanelTemporary Data Ingestion & Message DelayMinor (8.8 h)resolved
BrazeDelayed data processing and message sending on US01 ClusterMinor (3.5 h)resolved
PlivoIncident Report : Service degradation impacting incoming\outgoing Toll-Free SMS in US & CanadaMinor (6.0 h)resolved
HubSpotLead Status property not loading on contact profiles for some customersMinor (35 min)resolved
XeroSome users are unable to access parts of Xero WorkpapersMinor (2.5 h)resolved
Box[Minor] Search Indexing DelaysMinor (2.0 h)resolved
TwilioVerizon Wireless emergency maintenance Monday Nov 05, 21:00 - 04:00 PacificNo impact listed (6.2 h)resolved
PlivoIncident Report : Service degradation impacting Incoming\Outgoing Toll-Free SMS in US towards US CellularNo impact listed (0 min)resolved
HotjarRecording number sequence showing incorrect numberNo impact listed (3 d)resolved
HeapTemporary Data LatencyNo impact listed (6.5 h)resolved

Still open from earlier days 6

VendorIncidentImpactStartedResolvedStatus
KlaviyoIncident Affecting Flow Sending, Segmentation, and ReportingMinor (13 d)resolved
PlivoIncident Report : Service degradation impacting incoming\outgoing Voice in ChileMinor (23 h)resolved
ConfluentKafka clusters cannot be created in GCP us-central-1 regionMinor (4.2 h)resolved
KlaviyoIncorrect Categories on Some Shopify Order EventsNo impact listed (6 d)resolved
HotjarDelayed processing of some recordingsNo impact listed (16 h)resolved
Honeycombprimary storage for datasetsNo impact listed (5.2 h)resolved

Maintenance 4

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, BigCommerce, Shopify, Twilio, Plivo, Box, Grafana Cloud, Xero, Mixpanel, Braze, HubSpot, Hotjar.

Cite this

23 vendor-reported incidents started on 2018-11-06 (UTC) across 13 vendors, 4 labelled major or critical by the vendor.

Title
Outages on November 6, 2018
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2018-11-06

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