CompaniesBigCommerceMonthly reportsNovember 2018
BigCommerce in November 2018: incidents, uptime and changes
5incidents posted
1labelled major or critical
99.66%free of major/critical
98.94%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 2 h 25 min, incident time 7 h 35 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 4
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Errors creating shipping labels | Major | 2.4 h | resolved | 11-06 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Slow response times | Minor | 15 min | resolved | 11-01 | |
| Availability issues with BigCommerce stores | Minor | 58 min | resolved | 11-12 | |
| Delayed Analytics metrics | Minor | 1.9 h | resolved | 11-22 | |
| Network incident in a single data center | Minor | 2.0 h | resolved | 11-29 |
Cite this
BigCommerce posted 5 status incidents in November 2018 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- BigCommerce in November 2018
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/2018/11