# BigCommerce in November 2018: incidents, uptime and changes

> BigCommerce in November 2018: 5 incidents on its status page (1 major or critical), 99.66% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2018/11
Last updated: 2018-12-01T00:00:00Z

- Incidents posted: 5 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 4
- Uptime (vendor-reported): 99.66% free of major/critical incidents, 98.94% free of any incident; outage time 2 h 25 min, incident time 7 h 35 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2018](https://rewindex.com/company/bigcommerce/2018/10.md) · Next: [December 2018](https://rewindex.com/company/bigcommerce/2018/12.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Errors creating shipping labels](https://rewindex.com/company/bigcommerce/incidents/79djrrbphjgk.md) | major | 2018-11-06 00:02 UTC | 2018-11-06 02:27 UTC | 2.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Slow response times](https://rewindex.com/company/bigcommerce/incidents/3fb52wpxldm8.md) | minor | 2018-11-01 15:26 UTC | 2018-11-01 15:41 UTC | 15 min | resolved |
| [Errors creating shipping labels](https://rewindex.com/company/bigcommerce/incidents/79djrrbphjgk.md) | major | 2018-11-06 00:02 UTC | 2018-11-06 02:27 UTC | 2.4 h | resolved |
| [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/3v632q9vz89q.md) | minor | 2018-11-12 22:11 UTC | 2018-11-12 23:09 UTC | 58 min | resolved |
| [Delayed Analytics metrics](https://rewindex.com/company/bigcommerce/incidents/j2svdjvjvyz9.md) | minor | 2018-11-22 02:02 UTC | 2018-11-22 03:58 UTC | 1.9 h | resolved |
| [Network incident in a single data center](https://rewindex.com/company/bigcommerce/incidents/2dfhb0kv3gzj.md) | minor | 2018-11-29 19:30 UTC | 2018-11-29 21:31 UTC | 2.0 h | resolved |

## Cite this

BigCommerce posted 5 status incidents in November 2018 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2018/11
- Citation: BigCommerce, “BigCommerce in November 2018” (2018-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2018/11 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in November 2018 (2018-11-01)](https://rewindex.com/company/bigcommerce/2018/11)`


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Canonical: https://rewindex.com/company/bigcommerce/2018/11 · Markdown: https://rewindex.com/company/bigcommerce/2018/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:30:07.560Z