rewindex

Outages by dayNovember 1, 2018

Outages on November 1, 2018

UTC day 2018-11-01 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

10incidents started
0labelled major or critical
9vendors with a new incident
3still open from earlier days

By vendor label: Minor 8 · No impact listed 2 · 6 maintenance

Incidents started this day 10

VendorIncidentImpactStartedResolvedStatus
IterableAPI requests are returning higher than usual errorsMinor (24 h)resolved
Help ScoutSearch and Folder issuesMinor (3.3 h)resolved
BigCommerceSlow response timesMinor (15 min)resolved
PlivoDelivery delays on outbound SMS to AT&T from US Toll-Free numbersMinor (25 h)resolved
Box[Minor] Issue with UploadsMinor (1.0 h)resolved
ShopifyShopify Pay not loading customer information at checkoutMinor (33 min)resolved
TwilioDebugger alerts in Console UI, debugger webhooks, and alert triggers delayedMinor (2.4 h)resolved
ConfluentPartial Outage of Management Console FunctionalityMinor (34 min)resolved
TwilioUS Toll Free numbers SMS Message Status Event (delivery report) failures for AT&T and Verizon handsetsNo impact listed (1.1 h)resolved
KlaviyoIncorrect Categories on Some Shopify Order EventsNo impact listed (6 d)resolved

Still open from earlier days 3

VendorIncidentImpactStartedResolvedStatus
KlaviyoIncident Affecting Flow Sending, Segmentation, and ReportingMinor (13 d)resolved
KlaviyoIssues processing webhook events & sending flow emails with catalog lookupsNo impact listed (3 d)resolved
ChargebeeIncreased API LatencyNo impact listed (11 h)resolved

Maintenance 6

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] Voice Proxy Maintenance - JFKMaintenance (2.0 h)resolved
Bandwidth[Scheduled] MMS Messaging Maintenance - DFWMaintenance (2.0 h)resolved
Heap[Scheduled] Scheduled DowntimeMaintenance (1.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation of Toll Free SMS in US & CanadaMaintenance (2.0 h)resolved
Postman[Scheduled] Planned maintenance for Public Collection DocumentationMaintenance (1.0 h)resolved
Grafana Cloud[Scheduled] Hosted Metrics platform upgradeMaintenance (4.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Iterable, Help Scout, BigCommerce, Plivo, Box, Shopify, Twilio, Confluent, Klaviyo.

Cite this

10 vendor-reported incidents started on 2018-11-01 (UTC) across 9 vendors, 0 labelled major or critical by the vendor.

Title
Outages on November 1, 2018
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2018-11-01

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