# Outages on November 1, 2018 (UTC) > 10 incidents started on November 1, 2018 (UTC) on the status pages Rewindex archives, 0 labelled major or critical by the vendor; 3 more were still open from earlier days. Canonical: https://rewindex.com/outages/2018-11-01 Last updated: 2018-11-08T04:02:00Z - Incidents started: 10 (major/critical: 0, other: 10) across 9 vendors - Still open from earlier days: 3 · Maintenance windows: 6 · Detected outage events: 0 - By vendor impact label: minor 8, none 2 - Previous day with incidents: [2018-10-31](https://rewindex.com/outages/2018-10-31.md) · Next: [2018-11-02](https://rewindex.com/outages/2018-11-02.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Iterable](https://rewindex.com/company/iterable.md) | [API requests are returning higher than usual errors](https://rewindex.com/company/iterable/incidents/jh2mm5s533rx.md) | minor | 2018-11-01 02:31 UTC | 2018-11-02 02:58 UTC | resolved | | [Help Scout](https://rewindex.com/company/help-scout.md) | [Search and Folder issues](https://rewindex.com/company/help-scout/incidents/4v9gf7thh1rk.md) | minor | 2018-11-01 14:02 UTC | 2018-11-01 17:17 UTC | resolved | | [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Slow response times](https://rewindex.com/company/bigcommerce/incidents/3fb52wpxldm8.md) | minor | 2018-11-01 15:26 UTC | 2018-11-01 15:41 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delays on outbound SMS to AT&T from US Toll-Free numbers](https://rewindex.com/company/plivo/incidents/dbmm22p8pkqd.md) | minor | 2018-11-01 15:45 UTC | 2018-11-02 16:28 UTC | resolved | | [Box](https://rewindex.com/company/box.md) | [\[Minor\] Issue with Uploads](https://rewindex.com/company/box/incidents/6jw0tkyp285j.md) | minor | 2018-11-01 17:59 UTC | 2018-11-01 19:01 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Shopify Pay not loading customer information at checkout](https://rewindex.com/company/shopify/incidents/btvw7vyxygxv.md) | minor | 2018-11-01 23:27 UTC | 2018-11-02 00:00 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Debugger alerts in Console UI, debugger webhooks, and alert triggers delayed](https://rewindex.com/company/twilio/incidents/3b0162hhjzbw.md) | minor | 2018-11-01 23:40 UTC | 2018-11-02 02:05 UTC | resolved | | [Confluent](https://rewindex.com/company/confluent.md) | [Partial Outage of Management Console Functionality](https://rewindex.com/company/confluent/incidents/skgw46f1tzt0.md) | minor | 2018-11-01 23:47 UTC | 2018-11-02 00:21 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [US Toll Free numbers SMS Message Status Event (delivery report) failures for AT&T and Verizon handsets](https://rewindex.com/company/twilio/incidents/zz1kfdhrv7r1.md) | none | 2018-11-01 15:55 UTC | 2018-11-01 17:00 UTC | resolved | | [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Incorrect Categories on Some Shopify Order Events](https://rewindex.com/company/klaviyo/incidents/l2ry5cbfrnx5.md) | none | 2018-11-01 21:23 UTC | 2018-11-08 04:02 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Incident Affecting Flow Sending, Segmentation, and Reporting](https://rewindex.com/company/klaviyo/incidents/f2cxtxx55z0y.md) | minor | 2018-10-31 05:16 UTC | 2018-11-13 16:48 UTC | resolved | | [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Issues processing webhook events & sending flow emails with catalog lookups](https://rewindex.com/company/klaviyo/incidents/p6h5pdkf9j10.md) | none | 2018-10-30 23:03 UTC | 2018-11-02 20:47 UTC | resolved | | [Chargebee](https://rewindex.com/company/chargebee.md) | [Increased API Latency](https://rewindex.com/company/chargebee/incidents/4gzrsfvmwsg5.md) | none | 2018-10-31 18:30 UTC | 2018-11-01 05:34 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Voice Proxy Maintenance - JFK](https://rewindex.com/company/bandwidth/incidents/hlkj3j5d2yny.md) | maintenance | 2018-11-01 04:00 UTC | 2018-11-01 06:00 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] MMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/5hm6wsbz9xw2.md) | maintenance | 2018-11-01 04:00 UTC | 2018-11-01 06:00 UTC | resolved | | [Heap](https://rewindex.com/company/heap.md) | [\[Scheduled\] Scheduled Downtime](https://rewindex.com/company/heap/incidents/swsm5txp9xp2.md) | maintenance | 2018-11-01 05:00 UTC | 2018-11-01 06:00 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation of Toll Free SMS in US & Canada](https://rewindex.com/company/plivo/incidents/t2p2974x5mz6.md) | maintenance | 2018-11-01 05:01 UTC | 2018-11-01 07:00 UTC | resolved | | [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Public Collection Documentation](https://rewindex.com/company/postman/incidents/b437ybvfm61r.md) | maintenance | 2018-11-01 11:30 UTC | 2018-11-01 12:30 UTC | resolved | | [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Hosted Metrics platform upgrade](https://rewindex.com/company/grafana-cloud/incidents/dhmmcjp25bh7.md) | maintenance | 2018-11-01 17:30 UTC | 2018-11-01 21:31 UTC | resolved | ## Cite this 10 vendor-reported incidents started on 2018-11-01 (UTC) across 9 vendors, 0 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2018-11-01 - Citation: Rewindex daily outage roundup, “Outages on November 1, 2018” (2018-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2018-11-01 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on November 1, 2018 (2018-11-01)](https://rewindex.com/outages/2018-11-01)` --- Canonical: https://rewindex.com/outages/2018-11-01 · Markdown: https://rewindex.com/outages/2018-11-01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:20.332Z