Help Scout: Search and Folder issues
Timeline of updates
- resolved
Let's close this one out now. Everything looks to have stabilised but we'll keep track of the ongoing status at our third-party integration partner. Any emails sent during the sluggish period earlier this morning have been delivered, and all folder counts should be accurate. Sorry again for the trouble earlier today.
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
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Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2018-11-01 14:02 UTC, resolved after 3.3 h, 1 update(s).
- Title
- Search and Folder issues
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/4v9gf7thh1rk
Help Scout profileRecent Help Scout incidentsAll outages on November 1, 2018Help Scout in November 2018MarkdownJSON