Outages by dayNovember 2, 2018

Outages on November 2, 2018

UTC day 2018-11-02 (Nov 2, 2018, 00:00 to Nov 2, 2018, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

16incidents started

4labelled major or critical

11vendors with a new incident

7still open from earlier days

By vendor label: Critical 1 · Major 3 · Minor 8 · No impact listed 4 · 2 maintenance

Incidents started this day 16

Vendor	Incident	Impact	Started	Resolved	Status
Box	[Outage] Box Services Unavailable	Critical	21:32	Nov 3, 2018, 00:23 (2.9 h)	resolved
HubSpot	Knowledge Base pages are not loading for some portals	Major	11:43	13:18 (1.6 h)	resolved
npm	Recently published versions are not available	Major	14:48	16:21 (1.6 h)	resolved
ActiveCampaign	Platform Connectivity Issues	Major	22:12	23:27 (1.3 h)	resolved
Twilio	SMS Delivery Failure to Nepal Telecom in Nepal	Minor	08:41	11:24 (2.7 h)	resolved
Twilio	US Toll Free numbers SMS delivery delays to Sprint handsets in USA	Minor	10:04	14:02 (4.0 h)	resolved
Twilio	Outbound SMS Delays to Orange Mali	Minor	13:56	16:04 (2.1 h)	resolved
Datadog	Delays in Processing a Subset of Metrics	Minor	15:54	17:55 (2.0 h)	resolved
GitHub Copilot	Incident on 2018-11-02 16:39:09 UTC	Minor	16:39	16:39 (0 min)	resolved
GitHub	Incident on 2018-11-02 16:39:09 UTC	Minor	16:39	16:39 (0 min)	resolved
Twilio	Delays sending and receiving MMS Messages on US Long Codes	Minor	17:48	Nov 3, 2018, 03:45 (9.9 h)	resolved
Twilio	Duplicate Messages Received on Sprint US Handsets	Minor	22:25	23:23 (58 min)	resolved
Discord	Attachment Image Previews	No impact listed	03:00	03:59 (59 min)	resolved
Twilio	Users unable to log in to Console using 2FA	No impact listed	10:55	10:55 (0 min)	resolved
Canva	Error 500 accessing Canva	No impact listed	17:12	17:40 (28 min)	resolved
Elastic Cloud	Users may be experiencing slowness in the Elastic Cloud Console	No impact listed	20:52	Nov 3, 2018, 00:06 (3.2 h)	resolved

Still open from earlier days 7

Vendor	Incident	Impact	Started	Resolved	Status
Klaviyo	Incident Affecting Flow Sending, Segmentation, and Reporting	Minor	Oct 31, 2018, 05:16	Nov 13, 2018, 16:48 (13 d)	resolved
Iterable	API requests are returning higher than usual errors	Minor	Nov 1, 2018, 02:31	02:58 (24 h)	resolved
Plivo	Delivery delays on outbound SMS to AT&T from US Toll-Free numbers	Minor	Nov 1, 2018, 15:45	16:28 (25 h)	resolved
Twilio	Debugger alerts in Console UI, debugger webhooks, and alert triggers delayed	Minor	Nov 1, 2018, 23:40	02:05 (2.4 h)	resolved
Confluent	Partial Outage of Management Console Functionality	Minor	Nov 1, 2018, 23:47	00:21 (34 min)	resolved
Klaviyo	Issues processing webhook events & sending flow emails with catalog lookups	No impact listed	Oct 30, 2018, 23:03	20:47 (3 d)	resolved
Klaviyo	Incorrect Categories on Some Shopify Order Events	No impact listed	Nov 1, 2018, 21:23	Nov 8, 2018, 04:02 (6 d)	resolved

Maintenance 2

Vendor	Incident	Impact	Started	Resolved	Status
Postman	[Scheduled] Planned maintenance for Postman Lesson Service	Maintenance	06:45	07:46 (1.0 h)	resolved
Postman	[Scheduled] Planned maintenance for User Data Archiving Service	Maintenance	10:30	10:46 (16 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Box, HubSpot, npm, ActiveCampaign, Twilio, Datadog, GitHub Copilot, GitHub, Discord, Canva, Elastic Cloud.

Cite this

16 vendor-reported incidents started on 2018-11-02 (UTC) across 11 vendors, 4 labelled major or critical by the vendor.

Title: Outages on November 2, 2018
Vendor: Rewindex daily outage roundup
Date: 2018-11-02 00:00 UTC
URL: https://rewindex.com/outages/2018-11-02

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