Iterable: API requests are returning higher than usual errors
Timeline of updates
- resolved
We're closing out this API incident, because our engineers have determined the root cause. A minor change to how one piece of our logging systems was configured caused threads to get blocked on our API servers. We have reverted to the previous configuration. Please reach out to support@iterable.com if you have any questions.
From Iterable’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.iterable.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Iterable, started 2018-11-01 02:31 UTC, resolved after 24 h, 1 update(s).
- Title
- API requests are returning higher than usual errors
- Vendor
- Iterable
- Date
- URL
- https://rewindex.com/company/iterable/incidents/jh2mm5s533rx
Iterable profileRecent Iterable incidentsAll outages on November 1, 2018Iterable in November 2018MarkdownJSON