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CompaniesHubSpotMonthly reportsNovember 2018

HubSpot in November 2018: incidents, uptime and changes

10incidents posted
3labelled major or critical
99.62%free of major/critical
96.40%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 44 min, incident time 25 h 51 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 4 · No impact listed 3

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Knowledge Base pages are not loading for some portalsMajor1.6 hresolved11-02
HubSpot CRM is currently intermittently unavailable for all customersMajor37 minresolved11-15
Files hosted in File Manager are not loading for some customersMajor32 minresolved11-19

Other incidents 7

IncidentImpactStartedDurationStatusDay
Some HubSpot CRM calls are failing or taking longer to connectMinor2.9 hresolved11-05
Lead Status property not loading on contact profiles for some customersMinor35 minresolved11-06
Email replies not logging in the CRM for all portalsMinor20 hresolved11-09
Edited default properties not available in CRMMinor8 minresolved11-26
Some CMS Hosted Content intermittently 404'ingNo impact listed5.4 hresolved11-30
CRM Users Incorrectly Given Permissions to View or Edit Deals and TicketsNo impact listed0 minresolved11-30
Settings Navigation Not Displaying Fully for All CustomersNo impact listed0 minresolved11-30

Cite this

HubSpot posted 10 status incidents in November 2018 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
HubSpot in November 2018
Vendor
HubSpot
Date
URL
https://rewindex.com/company/hubspot/2018/11

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