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CompaniesHubSpotMonthly reportsOctober 2018

HubSpot in October 2018: incidents, uptime and changes

23incidents posted
1labelled major or critical
99.16%free of major/critical
80.02%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 6 h 12 min, incident time 6.2 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Minor 9 · No impact listed 13

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Conversations is currently unavailable for all customersCritical6.2 hresolved10-01

Other incidents 22

IncidentImpactStartedDurationStatusDay
Some one-to-one emails sent from the CRM along with sequences email are failing to send.Minor3 dresolved10-01
Global search is currently experiencing sporadic failures for all customersNo impact listed1.4 hresolved10-01
Notifications to the iOS HubSpot app are currently delayed.Minor1.6 hresolved10-02
Updates to Contacts & Lists are delayed.Minor24 minresolved10-04
Outlook users unable to send templatesNo impact listed0 minresolved10-05
Import Processing DelayedNo impact listed0 minresolved10-08
Some features requiring connected inboxes are unavailable for some usersMinor1.0 hresolved10-09
Sequences users may be unable to enroll contacts from GmailMinor4.2 hresolved10-11
Global Search is currently unavailable for all customersNo impact listed3 minresolved10-11
Import processing currently delayedMinor10 minresolved10-15
Users were unable to connect their Google Accounts to HubSpotNo impact listed0 minresolved10-15
Some email replies to emails sent from the Contact Record and emails sent and received via Conversations are unavailable in HubSpotMinor45 hresolved10-16
Marketing email publishing was intermittently unavailable for some customersNo impact listed0 minresolved10-17
iOS users experienced issues loading contacts on the latest HubSpot mobile app.No impact listed0 minresolved10-23
Deal roll up property processing is delayed by up to 60 minutesNo impact listed1.3 hresolved10-23
Global search is currently experiencing intermittent timeouts across all portalsNo impact listed11 minresolved10-23
Marketing emails were sent to the From address, in addition to the correct recipient (4:49-6:03pm)No impact listed2 minresolved10-25
Some emails sent with HubSpot Sales tracking are being marked as malicious by GoogleMinor18 hresolved10-25
Global search is currently experiencing intermittent failuresNo impact listed40 minresolved10-29
Issue saving properties for company, deal and ticket recordsMinor12 minresolved10-29
Global search is currently experiencing intermittent failures for all portalsNo impact listed1.5 hresolved10-30
HubSpot staging domains set as the primary domain for website pagesNo impact listed7.3 hresolved10-31

Cite this

HubSpot posted 23 status incidents in October 2018 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
HubSpot in October 2018
Vendor
HubSpot
Date
URL
https://rewindex.com/company/hubspot/2018/10

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