rewindex

Outages by dayOctober 25, 2018

Outages on October 25, 2018

UTC day 2018-10-25 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

17incidents started
4labelled major or critical
11vendors with a new incident
2still open from earlier days

By vendor label: Critical 1 · Major 3 · Minor 9 · No impact listed 4 · 6 maintenance

Incidents started this day 17

VendorIncidentImpactStartedResolvedStatus
BitbucketBitbucket is unavailableCritical (47 min)resolved
ShopifyUPS shipping rates not available at checkoutMajor (39 min)resolved
GreenhouseGreenhouse Recruiting Unavailable for Some CustomersMajor (21 min)resolved
Elastic CloudInvestigating delayed scheduled snapshots on some deploymentsMajor (6.4 h)resolved
SegmentDelays delivering data to downstream destinationsMinor (22 min)resolved
MailgunIntermittent 500 Level API ErrorsMinor (13 h)resolved
SparkPostElevated data processing delays for some SparkPost and SparkPost Enterprise customers (US hosted only)Minor (3.3 h)resolved
SegmentDegraded performance on Personas Profile APIMinor (11 min)resolved
Box[Minor] Issues opening PowerPoint files with Microsoft OnlineMinor (3.9 h)resolved
SegmentWarehouse delaysMinor (2.0 h)resolved
PlivoCall Connection Delays on Inbound Voice towards Brazil (Goiânia, Brasilia and Campo Grande) Phone numbers.Minor (1.6 h)resolved
HubSpotSome emails sent with HubSpot Sales tracking are being marked as malicious by GoogleMinor (18 h)resolved
PlivoDelivery delays on Tollfree SMS towards US & Canada phone numbersMinor (59 min)resolved
PlivoPartial service degradation with debug logs on consoleNo impact listed (0 min)resolved
KlaviyoKlaviyo REST API AvailabilityNo impact listed (0 min)resolved
KlaviyoDuplicated images in Image LibraryNo impact listed (3.2 h)resolved
HubSpotMarketing emails were sent to the From address, in addition to the correct recipient (4:49-6:03pm)No impact listed (2 min)resolved

Still open from earlier days 2

VendorIncidentImpactStartedResolvedStatus
TwilioInbound SMS delivery delays and DLR processing latencyMinor (7.5 h)resolved
HotjarDelays retrieving the Hotjar script in EuropeMinor (12 h)resolved

Maintenance 6

VendorIncidentImpactStartedResolvedStatus
Postman[Scheduled] Planned maintenance for Postman WebsiteMaintenance (30 min)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation impacting Toll-Free SMS in US & CanadaMaintenance (4.0 h)resolved
Postman[Scheduled] Planned maintenance for Postman Authentication ServiceMaintenance (15 min)resolved
Postman[Scheduled] Planned maintenance for User Data Archiving ServiceMaintenance (20 min)resolved
Postman[Scheduled] Planned maintenance for Comment ServiceMaintenance (1.0 h)resolved
Grafana Cloud[Scheduled] Hosted Metrics platform upgradeMaintenance (8.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bitbucket, Shopify, Greenhouse, Elastic Cloud, Segment, Mailgun, SparkPost, Box, Plivo, HubSpot, Klaviyo.

Cite this

17 vendor-reported incidents started on 2018-10-25 (UTC) across 11 vendors, 4 labelled major or critical by the vendor.

Title
Outages on October 25, 2018
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2018-10-25

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