Companies Plivo Monthly reportsOctober 2018

Plivo in October 2018: incidents, uptime and changes

34incidents posted

1labelled major or critical

99.49%free of major/critical

71.26%free of any incident

0price changes

0notable page changes

Vendor-reported outage time 3 h 44 min, incident time 8.9 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Minor 24 · No impact listed 9

Major and critical incidents 1

Incident	Impact	Started	Duration	Status	Day
Service Disruption - Voice & SMS API Service	Critical	Oct 15, 2018, 23:37	3.7 h	resolved	10-15

Other incidents 33

Incident	Impact	Started	Duration	Status	Day
Incident Report : Service degradation impacting Inbound Voice in Australia & New Zealand	No impact listed	Oct 2, 2018, 03:10	0 min	resolved	10-02
Incident Report : Service degradation impacting Inbound Voice & SMS in Lake Charles, US	Minor	Oct 2, 2018, 05:55	11 h	resolved	10-02
Call Connection Delays on Inbound Voice towards South Korea Phone numbers.	Minor	Oct 2, 2018, 12:48	6.5 h	resolved	10-02
Scheduled Maintenance : Delivery delays on outbound SMS to XL Axiata, Indonesia	Minor	Oct 2, 2018, 14:44	3.5 h	resolved	10-02
SMS service degradation impacting delivery receipts towards Indonesia	Minor	Oct 5, 2018, 13:10	6.3 h	resolved	10-05
Incident Report : Service degradation impacting outbound SMS in Bangladesh towards Grameenphone	Minor	Oct 9, 2018, 06:17	6.7 h	resolved	10-09
Call Connection Delays on Inbound Voice towards Brazil Phone numbers.	Minor	Oct 9, 2018, 15:37	2.4 h	resolved	10-09
Call Connection Delays on Inbound Voice towards France Phone numbers	No impact listed	Oct 10, 2018, 11:38	24 h	resolved	10-10
Service degradation impacting inbound voice in US(Bloomington - IN, Shreveport - LA, Beaumont - TX)	Minor	Oct 12, 2018, 19:57	33 h	resolved	10-12
Service Degradation - SMS API Service	No impact listed	Oct 14, 2018, 19:18	0 min	resolved	10-14
Service Degradation - Voice API Service towards Asia Region	No impact listed	Oct 15, 2018, 17:16	0 min	resolved	10-15
Incident Report : Service degradation impacting inbound voice in Pleasantville, US	Minor	Oct 15, 2018, 17:56	2 d	resolved	10-15
Errors while accessing the management console	No impact listed	Oct 16, 2018, 09:30	0 min	resolved	10-16
Incident report : Service impact for Inbound calls to Indonesia numbers with 62 prefix	Minor	Oct 16, 2018, 20:32	1.3 h	resolved	10-16
Incident Report : Service degradation impacting SMS in US & Canada for a subset of numbers	Minor	Oct 16, 2018, 22:33	29 min	resolved	10-16
Call Connection Delays on Inbound Voice towards Charleston, West Virginia Phone numbers.	Minor	Oct 17, 2018, 14:06	2.5 h	resolved	10-17
Call Connection Delays on Inbound Voice towards Canada (Montreal) Phone numbers	Minor	Oct 17, 2018, 15:36	32 min	resolved	10-17
Service degradation on outbound PSTN calls	Minor	Oct 17, 2018, 15:45	0 min	resolved	10-17
Call Connection Delays on Inbound Voice towards Peoria, Illinois Phone numbers.	Minor	Oct 18, 2018, 16:18	3 d	resolved	10-18
Incident Report : Service degradation impacting MO\MT SMS in Norway towards Telia Norway	Minor	Oct 19, 2018, 17:51	1.3 h	resolved	10-19
Call Failures on inbound voice towards Indonesia *6212 phone numbers	Minor	Oct 21, 2018, 07:40	1.4 h	resolved	10-21
Delay on Inbound SMS towards US & Canada on Short code numbers	Minor	Oct 22, 2018, 00:28	1.1 h	resolved	10-22
Elevated API errors	Minor	Oct 22, 2018, 08:45	27 min	resolved	10-22
Delay on Outbound SMS towards US & Canada on Short code numbers	Minor	Oct 23, 2018, 22:11	4.8 h	resolved	10-23
Incident Report : Service degradation impacting inbound voice & SMS in Colorado Springs, US	Minor	Oct 24, 2018, 09:58	7.1 h	resolved	10-24
Partial service degradation with debug logs on console	No impact listed	Oct 25, 2018, 11:36	0 min	resolved	10-25
Call Connection Delays on Inbound Voice towards Brazil (Goiânia, Brasilia and Campo Grande) Phone numbers.	Minor	Oct 25, 2018, 22:38	1.6 h	resolved	10-25
Delivery delays on Tollfree SMS towards US & Canada phone numbers	Minor	Oct 25, 2018, 23:47	59 min	resolved	10-25
Call Connection Delays on Inbound Voice towards Mansfield & Bellafontaine, Ohio Phone numbers.	Minor	Oct 28, 2018, 14:50	17 h	resolved	10-28
Delivery delays on inbound SMS towards Australia, Austria, Czech Republic, Estonia, Germany, Switzerland, Hungary, Israel, Finland, Norway, Poland, Pakistan, Sweden, Hong Kong & Lithuania phone numbers	No impact listed	Oct 29, 2018, 10:50	0 min	resolved	10-29
Incident Report : Service degradation impacting Incoming\Outgoing SMS in Australia.	No impact listed	Oct 29, 2018, 16:16	0 min	resolved	10-29
Partial failures on endpoint calls and registration towards EU region	No impact listed	Oct 30, 2018, 12:02	0 min	resolved	10-30
Call failures on inbound voice towards Brazil(Goiania and Campo Grande) phone numbers	Minor	Oct 31, 2018, 16:30	1.4 h	resolved	10-31

Maintenance 16

Show scheduled maintenance

Oct 5, 2018, 05:00 [Scheduled] Scheduled maintenance affecting SMPP Binds and Inbound and Outbound SMS in US & Canada
Oct 9, 2018, 04:01 [Scheduled] Scheduled Maintenance : Service degradation of Inbound SMS in US & Canada
Oct 10, 2018, 10:45 [Scheduled] Scheduled Maintenance : Service degradation of Inbound Voice in Poughkeepsie, US
Oct 11, 2018, 02:00 [Scheduled] Scheduled Maintenance : Service degradation of Inbound Voice in Poughkeepsie, US
Oct 11, 2018, 09:00 [Scheduled] Carrier partner scheduled maintenance, Poughkeepsie, US
Oct 11, 2018, 18:00 [Scheduled] Scheduled Maintenance : Service degradation impacting outbound SMS in Indonesia
Oct 12, 2018, 18:08 [Scheduled] Scheduled Maintenance : Service degradation of Inbound Voice in Japan
Oct 17, 2018, 09:00 [Scheduled] Scheduled Maintenance : Service degradation of Inbound Voice in Charleston, West Virginia
Oct 18, 2018, 05:01 [Scheduled] Scheduled Maintenance : Service degradation impacting delay of Inbound & Outbound SMS in US & Canada
Oct 18, 2018, 22:30 [Scheduled] Scheduled Maintenance : Service degradation of Inbound Voice in Bahrain
Oct 22, 2018, 20:01 [Scheduled] Scheduled Maintenance : Service degradation impacting Toll-Free SMS in US & Canada towards AT&T
Oct 23, 2018, 09:24 [Scheduled] Scheduled Maintenance : Service degradation impacting Toll-Free SMS in US & Canada towards AT&T
Oct 24, 2018, 07:00 [Scheduled] Scheduled Maintenance : Service degradation of Toll Free SMS in US & Canada to AT&T destination numbers
Oct 25, 2018, 05:00 [Scheduled] Scheduled Maintenance : Service degradation impacting Toll-Free SMS in US & Canada
Oct 29, 2018, 02:21 [Scheduled] Scheduled Maintenance : Service degradation of Inbound Voice in Switzerland.
Oct 31, 2018, 00:00 [Scheduled] Scheduled Maintenance : Service degradation impacting Inbound\outbound SMS towards 3UK numbers in Australia, Austria, Sweden & Hong Kong

Cite this

Plivo posted 34 status incidents in October 2018 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title: Plivo in October 2018
Vendor: Plivo
Date: 2018-10-01 00:00 UTC
URL: https://rewindex.com/company/plivo/2018/10

All Plivo months Recent incidents Markdown