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CompaniesPlivoMonthly reportsSeptember 2018

Plivo in September 2018: incidents, uptime and changes

18incidents posted
2labelled major or critical
97.96%free of major/critical
87.58%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 14 h 41 min, incident time 3.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 15 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Call recording upload failureMajor7.2 hresolved09-07
Incident Report : Outbound SMS delivery failure in US limited to a subset of long codesMajor7.5 hresolved09-11

Other incidents 16

IncidentImpactStartedDurationStatusDay
Service degradation impacting incoming calls on few phone numbers in SpainMinor2.9 hresolved09-03
Service degradation impacting inbound Voice in ChinaMinor1.6 hresolved09-03
Incident Report : Outbound Toll Free SMS delivery impacted in US and CanadaMinor30 minresolved09-04
PHLO Apps not able to execute/run.Minor5.2 hresolved09-04
Partial Outbound Call FailureMinor0 minresolved09-07
Incident Report : Service degradation impacting inbound Voice in Brazil (Brasilia, Campo Grande and Goiania region only)Minor1.3 hresolved09-10
Incident Report : Service degradation impacting Toll Free SMS in US & CanadaMinor2.7 hresolved09-12
Incident Report : Service degradation impacting Incoming SMS & Voice in Charleston,Mansfield,Harrisonburg in USMinor38 hresolved09-14
Incident Report : Service degradation impacting Incoming SMS & Voice in Savannah, Macon, Pensacola, Chattanooga, Huntsville, Montgomery, Wichita Falls, Tallahassee in USMinor10 hresolved09-19
Delay in delivery of SMS serviceMinor12 minresolved09-24
Degraded SMS ServiceNo impact listed0 minresolved09-25
Incoming Voice and SMS impacted towards DenmarkMinor1.3 hresolved09-26
Network Outage Impacting Inbound SMS & Inbound Voice in SpainMinor19 minresolved09-27
Incoming voice impacted on Italy phone numbersMinor7.5 hresolved09-27
Incident Report : Service degradation impacting MO\MT Toll Free SMS in US & CanadaMinor6 minresolved09-28
Incident Report : Service degradation impacting Indonesia DIDs with prefix 62213*Minor2.4 hresolved09-28

Maintenance 11

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Cite this

Plivo posted 18 status incidents in September 2018 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Plivo in September 2018
Vendor
Plivo
Date
URL
https://rewindex.com/company/plivo/2018/09

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