# Plivo in September 2018: incidents, uptime and changes > Plivo in September 2018: 18 incidents on its status page (2 major or critical), 97.96% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages. Canonical: https://rewindex.com/company/plivo/2018/09 Last updated: 2018-10-01T00:00:00Z - Incidents posted: 18 (major/critical: 2) · Maintenance: 11 - By vendor impact label: major 2, minor 15, none 1 - Uptime (vendor-reported): 97.96% free of major/critical incidents, 87.58% free of any incident; outage time 14 h 41 min, incident time 3.7 days - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [August 2018](https://rewindex.com/company/plivo/2018/08.md) · Next: [October 2018](https://rewindex.com/company/plivo/2018/10.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## Major and critical incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Call recording upload failure](https://rewindex.com/company/plivo/incidents/xs99s7xpykqb.md) | major | 2018-09-07 09:07 UTC | 2018-09-07 16:16 UTC | 7.2 h | resolved | | [Incident Report : Outbound SMS delivery failure in US limited to a subset of long codes](https://rewindex.com/company/plivo/incidents/30bshd0cb63b.md) | major | 2018-09-11 00:30 UTC | 2018-09-11 08:02 UTC | 7.5 h | resolved | ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Service degradation impacting incoming calls on few phone numbers in Spain](https://rewindex.com/company/plivo/incidents/fw23nxj0w8zv.md) | minor | 2018-09-03 03:21 UTC | 2018-09-03 06:16 UTC | 2.9 h | resolved | | [Service degradation impacting inbound Voice in China](https://rewindex.com/company/plivo/incidents/bfgb2g1wzlcz.md) | minor | 2018-09-03 21:42 UTC | 2018-09-03 23:21 UTC | 1.6 h | resolved | | [Incident Report : Outbound Toll Free SMS delivery impacted in US and Canada](https://rewindex.com/company/plivo/incidents/b5vb2qqdzsx7.md) | minor | 2018-09-04 18:44 UTC | 2018-09-04 19:14 UTC | 30 min | resolved | | [PHLO Apps not able to execute/run.](https://rewindex.com/company/plivo/incidents/jlh29jl5368s.md) | minor | 2018-09-04 20:25 UTC | 2018-09-05 01:37 UTC | 5.2 h | resolved | | [Call recording upload failure](https://rewindex.com/company/plivo/incidents/xs99s7xpykqb.md) | major | 2018-09-07 09:07 UTC | 2018-09-07 16:16 UTC | 7.2 h | resolved | | [Partial Outbound Call Failure](https://rewindex.com/company/plivo/incidents/6mssl281jlwx.md) | minor | 2018-09-07 16:02 UTC | 2018-09-07 16:02 UTC | 0 min | resolved | | [Incident Report : Service degradation impacting inbound Voice in Brazil (Brasilia, Campo Grande and Goiania region only)](https://rewindex.com/company/plivo/incidents/qz9dxpw6r2d0.md) | minor | 2018-09-10 19:55 UTC | 2018-09-10 21:15 UTC | 1.3 h | resolved | | [Incident Report : Outbound SMS delivery failure in US limited to a subset of long codes](https://rewindex.com/company/plivo/incidents/30bshd0cb63b.md) | major | 2018-09-11 00:30 UTC | 2018-09-11 08:02 UTC | 7.5 h | resolved | | [Incident Report : Service degradation impacting Toll Free SMS in US & Canada](https://rewindex.com/company/plivo/incidents/dxx0q18y7f20.md) | minor | 2018-09-12 15:41 UTC | 2018-09-12 18:21 UTC | 2.7 h | resolved | | [Incident Report : Service degradation impacting Incoming SMS & Voice in Charleston,Mansfield,Harrisonburg in US](https://rewindex.com/company/plivo/incidents/240p971t6d62.md) | minor | 2018-09-14 19:12 UTC | 2018-09-16 09:21 UTC | 38 h | resolved | | [Incident Report : Service degradation impacting Incoming SMS & Voice in Savannah, Macon, Pensacola, Chattanooga, Huntsville, Montgomery, Wichita Falls, Tallahassee in US](https://rewindex.com/company/plivo/incidents/yxq9mbz52gs2.md) | minor | 2018-09-19 18:51 UTC | 2018-09-20 05:19 UTC | 10 h | resolved | | [Delay in delivery of SMS service](https://rewindex.com/company/plivo/incidents/1rwbq5lr5mt8.md) | minor | 2018-09-24 11:17 UTC | 2018-09-24 11:29 UTC | 12 min | resolved | | [Degraded SMS Service](https://rewindex.com/company/plivo/incidents/wckbdxdk25vv.md) | none | 2018-09-25 14:49 UTC | 2018-09-25 14:49 UTC | 0 min | resolved | | [Incoming Voice and SMS impacted towards Denmark](https://rewindex.com/company/plivo/incidents/zbxht19n35hd.md) | minor | 2018-09-26 14:54 UTC | 2018-09-26 16:12 UTC | 1.3 h | resolved | | [Network Outage Impacting Inbound SMS & Inbound Voice in Spain](https://rewindex.com/company/plivo/incidents/gh8t8p3km27q.md) | minor | 2018-09-27 02:45 UTC | 2018-09-27 03:04 UTC | 19 min | resolved | | [Incoming voice impacted on Italy phone numbers](https://rewindex.com/company/plivo/incidents/6v3jdxqqsgtb.md) | minor | 2018-09-27 13:05 UTC | 2018-09-27 20:32 UTC | 7.5 h | resolved | | [Incident Report : Service degradation impacting MO\\MT Toll Free SMS in US & Canada](https://rewindex.com/company/plivo/incidents/8cyfh02r3569.md) | minor | 2018-09-28 17:07 UTC | 2018-09-28 17:13 UTC | 6 min | resolved | | [Incident Report : Service degradation impacting Indonesia DIDs with prefix 62213\*](https://rewindex.com/company/plivo/incidents/4nt0xyf6v53b.md) | minor | 2018-09-28 17:19 UTC | 2018-09-28 19:45 UTC | 2.4 h | resolved | ## Maintenance | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [\[Scheduled\] Service degradation of Inbound Voice - Switzerland](https://rewindex.com/company/plivo/incidents/fcf2b673p4n2.md) | maintenance | 2018-09-02 22:00 UTC | 2018-09-03 04:00 UTC | 6.0 h | resolved | | [\[Scheduled\] Service degradation Impacting Inbound Voice in New Zealand](https://rewindex.com/company/plivo/incidents/d8qfl3t9ph18.md) | maintenance | 2018-09-04 13:00 UTC | 2018-09-04 17:00 UTC | 4.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation of Inbound Voice in India](https://rewindex.com/company/plivo/incidents/0tvdgg8cwh1x.md) | maintenance | 2018-09-04 16:30 UTC | 2018-09-05 00:30 UTC | 8.0 h | resolved | | [\[Scheduled\] Service Degradation on inbound/outbound Toll-Free SMS to US Cellular](https://rewindex.com/company/plivo/incidents/ljbznrqh756y.md) | maintenance | 2018-09-06 06:00 UTC | 2018-09-06 09:00 UTC | 3.0 h | resolved | | [\[Scheduled\] Service Degradation on inbound/outbound Toll-Free SMS to Verizon - US](https://rewindex.com/company/plivo/incidents/pq9cfrjwyvs4.md) | maintenance | 2018-09-06 07:00 UTC | 2018-09-06 10:00 UTC | 3.0 h | resolved | | [\[Scheduled\] Service Degradation on inbound/outbound Toll-Free SMS to Verizon - US](https://rewindex.com/company/plivo/incidents/84pj9nwyg6n3.md) | maintenance | 2018-09-08 18:00 UTC | 2018-09-08 22:00 UTC | 4.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance for Retrieve calls API](https://rewindex.com/company/plivo/incidents/k4ytgv7kzg0t.md) | maintenance | 2018-09-10 05:00 UTC | 2018-09-10 05:30 UTC | 30 min | resolved | | [\[Scheduled\] Service Degradation on inbound/outbound Toll-Free SMS to T-Mobile - US](https://rewindex.com/company/plivo/incidents/djdpsv4wwhhv.md) | maintenance | 2018-09-12 07:00 UTC | 2018-09-12 09:00 UTC | 2.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation of Inbound Voice in Slovakia](https://rewindex.com/company/plivo/incidents/d1kyhw9gndds.md) | maintenance | 2018-09-14 19:00 UTC | 2018-09-15 01:00 UTC | 6.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation of Toll Free SMS in US & Canada](https://rewindex.com/company/plivo/incidents/2bvk32d8g4yq.md) | maintenance | 2018-09-19 05:00 UTC | 2018-09-19 09:00 UTC | 4.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation of Toll Free SMS in US & Canada to AT&T destination numbers](https://rewindex.com/company/plivo/incidents/mhl72kvl7lmh.md) | maintenance | 2018-09-26 02:00 UTC | 2018-09-26 10:00 UTC | 8.0 h | resolved | ## Cite this Plivo posted 18 status incidents in September 2018 (2 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/plivo/2018/09 - Citation: Plivo, “Plivo in September 2018” (2018-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2018/09 (CC BY 4.0). - Markdown link: `[Plivo: Plivo in September 2018 (2018-09-01)](https://rewindex.com/company/plivo/2018/09)` --- Canonical: https://rewindex.com/company/plivo/2018/09 · Markdown: https://rewindex.com/company/plivo/2018/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:34:16.193Z