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CompaniesBoxMonthly reportsOctober 2018

Box in October 2018: incidents, uptime and changes

24incidents posted
2labelled major or critical
99.80%free of major/critical
90.42%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 29 min, incident time 3.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 22

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
[High] Issues with Uploads, Downloads, Content API, and Box NotesCritical1.5 hresolved10-31
[Medium] Issues with Login, Upload, Download, Public API and NotesMajor0 minresolved10-24

Other incidents 22

IncidentImpactStartedDurationStatusDay
[Minor] Errors returned from searchMinor8.8 hresolved10-01
[Minor] Issues with Uploads in the Web Application for Free usersMinor47 minresolved10-02
[Minor] Issues with UploadsMinor38 minresolved10-04
[Minor] Issues with UploadsMinor6.6 hresolved10-05
[Minor] Issues with Uploads and DownloadsMinor27 minresolved10-06
[Minor] Content API latencyMinor3.4 hresolved10-08
[Minor] Issue with UploadsMinor0 minresolved10-10
[Minor] Box University OutageMinor21 hresolved10-11
[Minor] Uploads and Downloads issueMinor45 minresolved10-12
[Minor] Issue with UploadsMinor0 minresolved10-12
[Minor] Box University outageMinor3.2 hresolved10-18
[Minor] Issues with Uploads, Downloads, and Content APIMinor0 minresolved10-21
[Minor] Issues with Custom Logos and Avatars in the Web ApplicationMinor7.3 hresolved10-22
[Minor] Increased Latency with Content APIMinor1.0 hresolved10-23
[Minor] Issue with Content API Uploads and DownloadsMinor0 minresolved10-24
[Minor] Issue with Uploads and DownloadsMinor0 minresolved10-24
[Minor] Issues with UploadsMinor4.6 hresolved10-24
[Minor] Issues opening PowerPoint files with Microsoft OnlineMinor3.9 hresolved10-25
[Minor] Issues with UploadsMinor5.3 hresolved10-26
[Minor] Issues loading file previewsMinor0 minresolved10-27
[Minor] Issues with Box Notes, Box Metadata, and Box APIMinor0 minresolved10-29
[Minor] Issues with UploadsMinor1.7 hresolved10-31

Maintenance 1

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Cite this

Box posted 24 status incidents in October 2018 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Box in October 2018
Vendor
Box
Date
URL
https://rewindex.com/company/box/2018/10

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