# Box in October 2018: incidents, uptime and changes > Box in October 2018: 24 incidents on its status page (2 major or critical), 99.80% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Box’s status, pricing and policy pages. Canonical: https://rewindex.com/company/box/2018/10 Last updated: 2018-11-01T00:00:00Z - Incidents posted: 24 (major/critical: 2) · Maintenance: 1 - By vendor impact label: critical 1, major 1, minor 22 - Uptime (vendor-reported): 99.80% free of major/critical incidents, 90.42% free of any incident; outage time 1 h 29 min, incident time 3.0 days - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [September 2018](https://rewindex.com/company/box/2018/09.md) · Next: [November 2018](https://rewindex.com/company/box/2018/11.md) · [All months](https://rewindex.com/company/box/reports.md) · [Box](https://rewindex.com/company/box.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## Major and critical incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [\[High\] Issues with Uploads, Downloads, Content API, and Box Notes](https://rewindex.com/company/box/incidents/y615cps11wmp.md) | critical | 2018-10-31 18:55 UTC | 2018-10-31 20:24 UTC | 1.5 h | resolved | | [\[Medium\] Issues with Login, Upload, Download, Public API and Notes](https://rewindex.com/company/box/incidents/1f4l03zrmsl8.md) | major | 2018-10-24 21:57 UTC | 2018-10-24 21:57 UTC | 0 min | resolved | ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [\[Minor\] Errors returned from search](https://rewindex.com/company/box/incidents/ty588xpcfpcz.md) | minor | 2018-10-01 15:40 UTC | 2018-10-02 00:31 UTC | 8.8 h | resolved | | [\[Minor\] Issues with Uploads in the Web Application for Free users](https://rewindex.com/company/box/incidents/2y53rg5bpc7d.md) | minor | 2018-10-02 19:51 UTC | 2018-10-02 20:38 UTC | 47 min | resolved | | [\[Minor\] Issues with Uploads](https://rewindex.com/company/box/incidents/tp95zh8kf3m2.md) | minor | 2018-10-04 18:30 UTC | 2018-10-04 19:08 UTC | 38 min | resolved | | [\[Minor\] Issues with Uploads](https://rewindex.com/company/box/incidents/v8z0yd0199rt.md) | minor | 2018-10-05 14:43 UTC | 2018-10-05 21:20 UTC | 6.6 h | resolved | | [\[Minor\] Issues with Uploads and Downloads](https://rewindex.com/company/box/incidents/fbkxms06v31k.md) | minor | 2018-10-06 03:42 UTC | 2018-10-06 04:09 UTC | 27 min | resolved | | [\[Minor\] Content API latency](https://rewindex.com/company/box/incidents/zr2r328y7bpz.md) | minor | 2018-10-08 21:56 UTC | 2018-10-09 01:17 UTC | 3.4 h | resolved | | [\[Minor\] Issue with Uploads](https://rewindex.com/company/box/incidents/f3fnkqwtspkk.md) | minor | 2018-10-10 23:59 UTC | 2018-10-10 23:59 UTC | 0 min | resolved | | [\[Minor\] Box University Outage](https://rewindex.com/company/box/incidents/g6ktz470y9yr.md) | minor | 2018-10-11 17:53 UTC | 2018-10-12 15:18 UTC | 21 h | resolved | | [\[Minor\] Uploads and Downloads issue](https://rewindex.com/company/box/incidents/bl7rl3frfbzg.md) | minor | 2018-10-12 15:15 UTC | 2018-10-12 16:00 UTC | 45 min | resolved | | [\[Minor\] Issue with Uploads](https://rewindex.com/company/box/incidents/m051t923tjp5.md) | minor | 2018-10-12 17:51 UTC | 2018-10-12 17:51 UTC | 0 min | resolved | | [\[Minor\] Box University outage](https://rewindex.com/company/box/incidents/v4ypnbvsxrgf.md) | minor | 2018-10-18 20:32 UTC | 2018-10-18 23:45 UTC | 3.2 h | resolved | | [\[Minor\] Issues with Uploads, Downloads, and Content API](https://rewindex.com/company/box/incidents/sn4gqffzcx5x.md) | minor | 2018-10-21 07:36 UTC | 2018-10-21 07:36 UTC | 0 min | resolved | | [\[Minor\] Issues with Custom Logos and Avatars in the Web Application](https://rewindex.com/company/box/incidents/0hylv456r302.md) | minor | 2018-10-22 15:30 UTC | 2018-10-22 22:45 UTC | 7.3 h | resolved | | [\[Minor\] Increased Latency with Content API](https://rewindex.com/company/box/incidents/m9zjylx63s7q.md) | minor | 2018-10-23 22:53 UTC | 2018-10-23 23:53 UTC | 1.0 h | resolved | | [\[Minor\] Issue with Content API Uploads and Downloads](https://rewindex.com/company/box/incidents/kq2j34xhkl7v.md) | minor | 2018-10-24 02:01 UTC | 2018-10-24 02:01 UTC | 0 min | resolved | | [\[Minor\] Issue with Uploads and Downloads](https://rewindex.com/company/box/incidents/sc8fndbczr8x.md) | minor | 2018-10-24 04:54 UTC | 2018-10-24 04:54 UTC | 0 min | resolved | | [\[Minor\] Issues with Uploads](https://rewindex.com/company/box/incidents/x15vwr3fqc2r.md) | minor | 2018-10-24 15:48 UTC | 2018-10-24 20:23 UTC | 4.6 h | resolved | | [\[Medium\] Issues with Login, Upload, Download, Public API and Notes](https://rewindex.com/company/box/incidents/1f4l03zrmsl8.md) | major | 2018-10-24 21:57 UTC | 2018-10-24 21:57 UTC | 0 min | resolved | | [\[Minor\] Issues opening PowerPoint files with Microsoft Online](https://rewindex.com/company/box/incidents/ppcmz1mv8d8y.md) | minor | 2018-10-25 18:55 UTC | 2018-10-25 22:49 UTC | 3.9 h | resolved | | [\[Minor\] Issues with Uploads](https://rewindex.com/company/box/incidents/7qvkspljh1ks.md) | minor | 2018-10-26 18:03 UTC | 2018-10-26 23:21 UTC | 5.3 h | resolved | | [\[Minor\] Issues loading file previews](https://rewindex.com/company/box/incidents/pv5kpvsxbrqp.md) | minor | 2018-10-27 00:01 UTC | 2018-10-27 00:01 UTC | 0 min | resolved | | [\[Minor\] Issues with Box Notes, Box Metadata, and Box API](https://rewindex.com/company/box/incidents/khl642d41mpv.md) | minor | 2018-10-29 19:13 UTC | 2018-10-29 19:13 UTC | 0 min | resolved | | [\[Minor\] Issues with Uploads](https://rewindex.com/company/box/incidents/11gzj5jt84n0.md) | minor | 2018-10-31 02:06 UTC | 2018-10-31 03:47 UTC | 1.7 h | resolved | | [\[High\] Issues with Uploads, Downloads, Content API, and Box Notes](https://rewindex.com/company/box/incidents/y615cps11wmp.md) | critical | 2018-10-31 18:55 UTC | 2018-10-31 20:24 UTC | 1.5 h | resolved | ## Maintenance | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [\[Scheduled\] Planned Maintenance of Box Relay on Sunday, October 14](https://rewindex.com/company/box/incidents/nqzpl36nkspn.md) | maintenance | 2018-10-14 15:24 UTC | 2018-10-14 18:03 UTC | 2.6 h | resolved | ## Cite this Box posted 24 status incidents in October 2018 (2 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/box/2018/10 - Citation: Box, “Box in October 2018” (2018-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/2018/10 (CC BY 4.0). - Markdown link: `[Box: Box in October 2018 (2018-10-01)](https://rewindex.com/company/box/2018/10)` --- Canonical: https://rewindex.com/company/box/2018/10 · Markdown: https://rewindex.com/company/box/2018/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:21:43.425Z