Outages by dayOctober 11, 2018

Outages on October 11, 2018

UTC day 2018-10-11 (Oct 11, 2018, 00:00 to Oct 11, 2018, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

17incidents started

3labelled major or critical

15vendors with a new incident

5still open from earlier days

By vendor label: Major 3 · Minor 9 · No impact listed 5 · 14 maintenance

Incidents started this day 17

Vendor	Incident	Impact	Started	Resolved	Status
Honeycomb	Ingestion issues	Major	15:20	20:13 (4.9 h)	resolved
Bandwidth	Application Platform: Intermittent Voice & Messaging Failures	Major	17:17	18:05 (48 min)	resolved
Optimizely	FIND issues	Major	23:44	Oct 12, 2018, 06:32 (6.8 h)	resolved
MessageBird (Bird)	Elevated API Errors on old SMS API	Minor	04:55	05:12 (17 min)	resolved
Twilio	Inbound call failures to some Twilio UK Numbers	Minor	09:27	10:02 (35 min)	resolved
Postman	Anomalous metrics for Postman Authentication Service	Minor	13:05	13:38 (33 min)	resolved
HubSpot	Sequences users may be unable to enroll contacts from Gmail	Minor	15:41	19:52 (4.2 h)	resolved
Smartsheet	Search Functionality	Minor	17:17	20:26 (3.1 h)	resolved
Box	[Minor] Box University Outage	Minor	17:53	Oct 12, 2018, 15:18 (21 h)	resolved
Braze	Investigating increased error rates on US 01	Minor	20:06	21:41 (1.6 h)	resolved
Honeycomb	Queries with Calculations returning 0	Minor	20:15	20:35 (20 min)	resolved
CircleCI	Elevated allocation times for Remote Docker jobs	Minor	23:53	Oct 12, 2018, 00:19 (26 min)	resolved
Discord	Connection issues with starting new sessions	No impact listed	00:07	00:29 (22 min)	resolved
Shopify	Draft orders not applying discounts for some stores	No impact listed	19:30	19:53 (23 min)	resolved
HubSpot	Global Search is currently unavailable for all customers	No impact listed	22:29	22:32 (3 min)	resolved
Lightstep (ServiceNow Cloud Observability)	LightStep SaaS Outage	No impact listed	23:13	Oct 12, 2018, 00:06 (53 min)	resolved
JFrog	Artifactory SaaS slowness GCP USC1	No impact listed	23:35	Oct 12, 2018, 03:40 (4.1 h)	resolved

Still open from earlier days 5

Vendor	Incident	Impact	Started	Resolved	Status
Mixpanel	Temporary Data Ingestion & Message Delay	Minor	Oct 9, 2018, 11:30	20:20 (2 d)	resolved
Dropbox	Login functionality on Paper iOS is not working correctly	Minor	Oct 10, 2018, 22:12	01:40 (3.5 h)	resolved
Buildkite	Delayed builds	Minor	Oct 10, 2018, 22:52	00:06 (1.2 h)	resolved
Twilio	Elevated SMS delays from US Short codes to Verizon handsets	Minor	Oct 10, 2018, 22:58	00:27 (1.5 h)	resolved
Plivo	Call Connection Delays on Inbound Voice towards France Phone numbers	No impact listed	Oct 10, 2018, 11:38	11:49 (24 h)	resolved

Maintenance 14

Vendor	Incident	Impact	Started	Resolved	Status
Braze	[Scheduled] EU 01 Currents Maintenance	Maintenance	00:30	02:41 (2.2 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation of Inbound Voice in Poughkeepsie, US	Maintenance	02:00	05:00 (3.0 h)	resolved
Bandwidth	[Scheduled] URGENT Market Maintenance - 133: Poughkeepsie, NY	Maintenance	02:00	05:00 (3.0 h)	resolved
Dropbox Sign	[Scheduled] HelloWorks Product Update	Maintenance	03:00	06:00 (3.0 h)	resolved
Plivo	[Scheduled] Carrier partner scheduled maintenance, Poughkeepsie, US	Maintenance	09:00	12:00 (3.0 h)	resolved
Bandwidth	[Scheduled] URGENT Market Maintenance - 133: Poughkeepsie, NY	Maintenance	09:00	12:00 (3.0 h)	resolved
Postman	[Scheduled] Planned maintenance for Postman API Network	Maintenance	09:30	10:30 (1.0 h)	resolved
Postman	[Scheduled] Planned maintenance for Postman Authentication Service	Maintenance	10:30	11:30 (1.0 h)	resolved
Postman	[Scheduled] Planned maintenance for Audit logs	Maintenance	11:30	12:10 (40 min)	resolved
Postman	[Scheduled] Planned maintenance for Postman Dashboard	Maintenance	12:00	13:00 (1.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation impacting outbound SMS in Indonesia	Maintenance	18:00	20:00 (2.0 h)	resolved
Twilio	[Scheduled] Indonesia XL Axiata SMS maintenance - October 11, 11:00 - 12:00 PT	Maintenance	18:00	19:00 (1.0 h)	resolved
SparkPost	[Scheduled] Scheduled Maintenance - Outbound Message Delivery	Maintenance	20:08	not resolved	unknown
DNSimple	[Scheduled] Production database upgrade	Maintenance	23:53	Oct 12, 2018, 03:11 (3.3 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Honeycomb, Bandwidth, Optimizely, MessageBird (Bird), Twilio, Postman, HubSpot, Smartsheet, Box, Braze, CircleCI, Discord.

Cite this

17 vendor-reported incidents started on 2018-10-11 (UTC) across 15 vendors, 3 labelled major or critical by the vendor.

Title: Outages on October 11, 2018
Vendor: Rewindex daily outage roundup
Date: 2018-10-11 00:00 UTC
URL: https://rewindex.com/outages/2018-10-11

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