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CompaniesSmartsheetMonthly reportsOctober 2018

Smartsheet in October 2018: incidents, uptime and changes

7incidents posted
0labelled major or critical
100%free of major/critical
85.77%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 4.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 5 · No impact listed 2

Incidents 7

IncidentImpactStartedDurationStatusDay
Small amount of sheets failing to openMinor7.5 hresolved10-03
Search FunctionalityMinor3.1 hresolved10-11
Unable to access connectorsNo impact listed25 hresolved10-16
Issue loading and savingMinor22 hresolved10-16
Loading and SavingMinor2 dresolved10-18
Search DelaysMinor24 hresolved10-23
Scheduled MaintenanceNo impact listed1.6 hresolved10-23

Maintenance 1

Show scheduled maintenance

Cite this

Smartsheet posted 7 status incidents in October 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Smartsheet in October 2018
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/2018/10

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