rewindex

CompaniesSmartsheetMonthly reportsSeptember 2018

Smartsheet in September 2018: incidents, uptime and changes

12incidents posted
2labelled major or critical
92.22%free of major/critical
83.34%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2.3 days, incident time 5.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 8 · No impact listed 2

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Zapier Integration Authentication Token RefreshMajor1.2 hresolved09-12
Connector workflows receiving errorsMajor2 dresolved09-25

Other incidents 10

IncidentImpactStartedDurationStatusDay
Application Outage 9/4/2018No impact listed37 hresolved09-05
Search DelaysMinor1.3 hresolved09-05
Report DelaysMinor15 hresolved09-08
Report DelaysMinor24 hresolved09-10
OAuth error for 3rd party integrationsMinor6.5 hresolved09-13
Investigating partial sheet load errors.Minor7.7 hresolved09-14
Issue loading app on specific OS/Browser combinationMinor6.9 hresolved09-14
Search DelaysMinor2.5 hresolved09-17
Some Reports Failing to LoadNo impact listed0 minresolved09-25
Search DelaysMinor2.1 hresolved09-25

Cite this

Smartsheet posted 12 status incidents in September 2018 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Smartsheet in September 2018
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/2018/09

All Smartsheet monthsRecent incidentsMarkdown