# Smartsheet in September 2018: incidents, uptime and changes

> Smartsheet in September 2018: 12 incidents on its status page (2 major or critical), 92.22% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Smartsheet’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/smartsheet/2018/09
Last updated: 2018-10-01T00:00:00Z

- Incidents posted: 12 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 8, none 2
- Uptime (vendor-reported): 92.22% free of major/critical incidents, 83.34% free of any incident; outage time 2.3 days, incident time 5.0 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2018](https://rewindex.com/company/smartsheet/2018/08.md) · Next: [October 2018](https://rewindex.com/company/smartsheet/2018/10.md) · [All months](https://rewindex.com/company/smartsheet/reports.md) · [Smartsheet](https://rewindex.com/company/smartsheet.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Zapier Integration Authentication Token Refresh](https://rewindex.com/company/smartsheet/incidents/nrgfm5s55plg.md) | major | 2018-09-12 16:20 UTC | 2018-09-12 17:30 UTC | 1.2 h | resolved |
| [Connector workflows receiving errors](https://rewindex.com/company/smartsheet/incidents/w1pkn0b53ll3.md) | major | 2018-09-25 15:48 UTC | 2018-09-27 22:35 UTC | 2 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Application Outage 9/4/2018](https://rewindex.com/company/smartsheet/incidents/bb6t1fcwys2h.md) | none | 2018-09-05 01:07 UTC | 2018-09-06 14:28 UTC | 37 h | resolved |
| [Search Delays](https://rewindex.com/company/smartsheet/incidents/k7dmnttf8f2z.md) | minor | 2018-09-05 19:36 UTC | 2018-09-05 20:54 UTC | 1.3 h | resolved |
| [Report Delays](https://rewindex.com/company/smartsheet/incidents/w3pnhpkkxf59.md) | minor | 2018-09-08 06:30 UTC | 2018-09-08 21:52 UTC | 15 h | resolved |
| [Report Delays](https://rewindex.com/company/smartsheet/incidents/2fzr5xqffngx.md) | minor | 2018-09-10 19:51 UTC | 2018-09-11 20:01 UTC | 24 h | resolved |
| [Zapier Integration Authentication Token Refresh](https://rewindex.com/company/smartsheet/incidents/nrgfm5s55plg.md) | major | 2018-09-12 16:20 UTC | 2018-09-12 17:30 UTC | 1.2 h | resolved |
| [OAuth error for 3rd party integrations](https://rewindex.com/company/smartsheet/incidents/zt0wgwmfzlqr.md) | minor | 2018-09-13 19:46 UTC | 2018-09-14 02:17 UTC | 6.5 h | resolved |
| [Investigating partial sheet load errors.](https://rewindex.com/company/smartsheet/incidents/8lgz4tsjrdmc.md) | minor | 2018-09-14 07:23 UTC | 2018-09-14 15:05 UTC | 7.7 h | resolved |
| [Issue loading app on specific OS/Browser combination](https://rewindex.com/company/smartsheet/incidents/vntj38xf9zxc.md) | minor | 2018-09-14 14:36 UTC | 2018-09-14 21:31 UTC | 6.9 h | resolved |
| [Search Delays](https://rewindex.com/company/smartsheet/incidents/zsfzytf695h5.md) | minor | 2018-09-17 15:18 UTC | 2018-09-17 17:45 UTC | 2.5 h | resolved |
| [Connector workflows receiving errors](https://rewindex.com/company/smartsheet/incidents/w1pkn0b53ll3.md) | major | 2018-09-25 15:48 UTC | 2018-09-27 22:35 UTC | 2 d | resolved |
| [Some Reports Failing to Load](https://rewindex.com/company/smartsheet/incidents/hd78lymq1r84.md) | none | 2018-09-25 18:41 UTC | 2018-09-25 18:41 UTC | 0 min | resolved |
| [Search Delays](https://rewindex.com/company/smartsheet/incidents/xzpxsmmm0r5z.md) | minor | 2018-09-25 19:30 UTC | 2018-09-25 21:36 UTC | 2.1 h | resolved |

## Cite this

Smartsheet posted 12 status incidents in September 2018 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/smartsheet/2018/09
- Citation: Smartsheet, “Smartsheet in September 2018” (2018-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/2018/09 (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet in September 2018 (2018-09-01)](https://rewindex.com/company/smartsheet/2018/09)`


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Canonical: https://rewindex.com/company/smartsheet/2018/09 · Markdown: https://rewindex.com/company/smartsheet/2018/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:25:43.191Z