rewindex

Outages by daySeptember 17, 2018

Outages on September 17, 2018

UTC day 2018-09-17 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

15incidents started
7labelled major or critical
12vendors with a new incident
6still open from earlier days

By vendor label: Critical 4 · Major 3 · Minor 7 · No impact listed 1 · 7 maintenance

Incidents started this day 15

VendorIncidentImpactStartedResolvedStatus
CircleCILong provisioning times for VM and remote docker jobsCritical (42 min)resolved
BigCommerceResponse times elevatedCritical (1.4 h)resolved
Box[High] Issues with Box Notes, Uploads/DownloadsCritical (21 h)resolved
BigCommerceChannel Manager outageCritical (2.9 h)resolved
JFrogPerformance Degradation in USE1Major (3.2 h)resolved
CircleCILong provisioning times for VM and remote docker jobsMajor (2.2 h)resolved
XeroSome users are encountering errors logging into WorkflowMax, Xero Practice Manager and Xero TaxMajor (1.4 h)resolved
GitHub CopilotIncident on 2018-09-17 07:50:18 UTCMinor (0 min)resolved
GitHubIncident on 2018-09-17 07:50:18 UTCMinor (0 min)resolved
BrazeInvestigating connectivity issues for some EU customersMinor (17 min)resolved
SmartsheetSearch DelaysMinor (2.5 h)resolved
BigCommerceDDOS attack in a single data centerMinor (18 min)resolved
HeapDelayed Heap SQL SyncsMinor (4.3 h)resolved
TwilioOutbound SMS delays over short-codes to T-mobile in the USMinor (1.7 h)resolved
Travis CIBuilds Creating New Tags LoopingNo impact listed (7.3 h)resolved

Still open from earlier days 6

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment - Multiple Markets ImpactedCritical (2 d)resolved
BandwidthBandwidth Local Market Impairment - LATA:338 (Bloomington, IN|Columbus, IN|Vincennes, IN)Critical (3 d)resolved
BandwidthSevere Weather Notice, Hurricane FlorenceMajor (6 d)resolved
BandwidthBandwidth Local Market Impairment - LATA: 428 (Wilmington, NC)Major (4 d)resolved
MapboxInaccurate "mobile usage" statistics in account dashboardMinor (27 d)resolved
FigmaSome EU-based users having issues connecting to FigmaMinor (3.9 h)resolved

Maintenance 7

VendorIncidentImpactStartedResolvedStatus
Postman[Scheduled] Planned maintenance for Postman Authentication ServiceMaintenance (1.0 h)resolved
Heap[Scheduled] Scheduled MaintenanceMaintenance (2.0 h)resolved
Postman[Scheduled] Planned maintenance for Data Synchronisation ServiceMaintenance (2.0 h)resolved
Postman[Scheduled] Planned maintenance for Payments and Accounts ServiceMaintenance (7 min)resolved
Grafana Cloud[Scheduled] Hosted Grafana Cluster UpgradeMaintenance (12 h)resolved
Elastic Cloud[Scheduled] Monitoring Infrastructure Update MaintenanceMaintenance (4.0 h)resolved
BigCommerceChannel Manager integrations except Facebook are unavailable.Maintenance (4.1 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: CircleCI, BigCommerce, Box, JFrog, Xero, GitHub Copilot, GitHub, Braze, Smartsheet, Heap, Twilio, Travis CI.

Cite this

15 vendor-reported incidents started on 2018-09-17 (UTC) across 12 vendors, 7 labelled major or critical by the vendor.

Title
Outages on September 17, 2018
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2018-09-17

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