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CompaniesXeroMonthly reportsSeptember 2018

Xero in September 2018: incidents, uptime and changes

6incidents posted
5labelled major or critical
98.50%free of major/critical
98.35%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 10 h 46 min, incident time 11 h 49 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 4 · Minor 1

Major and critical incidents 5

IncidentImpactStartedDurationStatusDay
Users are unable to access XeroCritical7.2 hresolved09-12
Some users are unable to login to XeroMajor26 minresolved09-06
Some users are encountering errors logging into WorkflowMax, Xero Practice Manager and Xero TaxMajor1.4 hresolved09-17
Some users unable to log into WorkfloxMaxMajor46 minresolved09-18
Users cannot post Pay Runs in XeroMajor53 minresolved09-30

Other incidents 1

IncidentImpactStartedDurationStatusDay
Some users are experiencing slowness and errors in XeroMinor1.1 hresolved09-12

Cite this

Xero posted 6 status incidents in September 2018 (5 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in September 2018
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2018/09

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