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CompaniesXeroMonthly reportsOctober 2018

Xero in October 2018: incidents, uptime and changes

11incidents posted
2labelled major or critical
99.90%free of major/critical
94.44%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 42 min, incident time 41 h 20 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 5 · No impact listed 4

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Some users are unable to access Reports on XeroMajor18 minresolved10-03
Some users are currently unable to log into XeroMajor24 minresolved10-29

Other incidents 9

IncidentImpactStartedDurationStatusDay
Some users are unable to access XeroNo impact listed18 minresolved10-03
The XeroU website is currently unavailable.No impact listed4 dresolved10-05
Some users are experiencing slowness and errors when using Payroll in XeroNo impact listed1.7 hresolved10-16
Some users may be unable to post their pay runsNo impact listed4.0 hresolved10-17
Error 500's when submitting a batch paymentMinor1.6 hresolved10-18
Some users may be experiencing an issue with Leave in PayslipsMinor20 hresolved10-18
Users unable to access ProjectsMinor2.7 hresolved10-21
Intermittent performance issues in Xero Tax, WorkflowMax, and Xero Practice ManagerMinor49 minresolved10-22
Some users may experience being logged out while using XeroMinor16 hresolved10-26

Cite this

Xero posted 11 status incidents in October 2018 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in October 2018
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2018/10

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