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CompaniesXeroMonthly reportsNovember 2018

Xero in November 2018: incidents, uptime and changes

11incidents posted
4labelled major or critical
99.24%free of major/critical
97.95%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 5 h 28 min, incident time 14 h 42 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 3 · Minor 4 · No impact listed 3

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Xero Workpapers UnavailableCritical47 minresolved11-05
Some users are unable to access XeroMajor1.4 hresolved11-11
Some users are experiencing errors or are unable to access XeroMajor3.0 hresolved11-11
Some users are experiencing Error 500's in XeroMajor19 minresolved11-19

Other incidents 7

IncidentImpactStartedDurationStatusDay
Some users are experiencing slowness in some areas of XeroMinor1.6 hresolved11-05
Some users are experiencing slowness in some areas of XeroMinor4.1 hresolved11-06
Some users are unable to access parts of Xero WorkpapersMinor2.5 hresolved11-06
Some users are unable to access Reports and Payroll in XeroNo impact listed1.1 hresolved11-07
Some users are experiencing Error 500's in XeroNo impact listed17 minresolved11-14
Some users are unable to access XeroNo impact listed1.6 hresolved11-16
Users are experiencing performance issues in PayrollMinor1.1 hresolved11-20

Cite this

Xero posted 11 status incidents in November 2018 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in November 2018
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2018/11

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