# Xero in November 2018: incidents, uptime and changes

> Xero in November 2018: 11 incidents on its status page (4 major or critical), 99.24% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2018/11
Last updated: 2018-12-01T00:00:00Z

- Incidents posted: 11 (major/critical: 4) · Maintenance: 0
- By vendor impact label: critical 1, major 3, minor 4, none 3
- Uptime (vendor-reported): 99.24% free of major/critical incidents, 97.95% free of any incident; outage time 5 h 28 min, incident time 14 h 42 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2018](https://rewindex.com/company/xero/2018/10.md) · Next: [December 2018](https://rewindex.com/company/xero/2018/12.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero Workpapers Unavailable](https://rewindex.com/company/xero/incidents/fy0l79q4gy52.md) | critical | 2018-11-05 20:27 UTC | 2018-11-05 21:14 UTC | 47 min | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/mk7t19db25fg.md) | major | 2018-11-11 12:20 UTC | 2018-11-11 13:41 UTC | 1.4 h | resolved |
| [Some users are experiencing errors or are unable to access Xero](https://rewindex.com/company/xero/incidents/5v7fmj75d583.md) | major | 2018-11-11 14:16 UTC | 2018-11-11 17:17 UTC | 3.0 h | resolved |
| [Some users are experiencing Error 500's in Xero](https://rewindex.com/company/xero/incidents/nbc1s7j632gn.md) | major | 2018-11-19 01:09 UTC | 2018-11-19 01:28 UTC | 19 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are experiencing slowness in some areas of Xero](https://rewindex.com/company/xero/incidents/m87pnys9t88r.md) | minor | 2018-11-05 16:29 UTC | 2018-11-05 18:06 UTC | 1.6 h | resolved |
| [Xero Workpapers Unavailable](https://rewindex.com/company/xero/incidents/fy0l79q4gy52.md) | critical | 2018-11-05 20:27 UTC | 2018-11-05 21:14 UTC | 47 min | resolved |
| [Some users are experiencing slowness in some areas of Xero](https://rewindex.com/company/xero/incidents/1pf4r50xmv38.md) | minor | 2018-11-06 10:15 UTC | 2018-11-06 14:19 UTC | 4.1 h | resolved |
| [Some users are unable to access parts of Xero Workpapers](https://rewindex.com/company/xero/incidents/n1j4yxwd037l.md) | minor | 2018-11-06 21:12 UTC | 2018-11-06 23:40 UTC | 2.5 h | resolved |
| [Some users are unable to access Reports and Payroll in Xero](https://rewindex.com/company/xero/incidents/vp58j3scrg5k.md) | none | 2018-11-07 01:48 UTC | 2018-11-07 02:53 UTC | 1.1 h | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/mk7t19db25fg.md) | major | 2018-11-11 12:20 UTC | 2018-11-11 13:41 UTC | 1.4 h | resolved |
| [Some users are experiencing errors or are unable to access Xero](https://rewindex.com/company/xero/incidents/5v7fmj75d583.md) | major | 2018-11-11 14:16 UTC | 2018-11-11 17:17 UTC | 3.0 h | resolved |
| [Some users are experiencing Error 500's in Xero](https://rewindex.com/company/xero/incidents/bmq2td445zwt.md) | none | 2018-11-14 23:01 UTC | 2018-11-14 23:18 UTC | 17 min | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/hsdh039t5m84.md) | none | 2018-11-16 02:52 UTC | 2018-11-16 04:28 UTC | 1.6 h | resolved |
| [Some users are experiencing Error 500's in Xero](https://rewindex.com/company/xero/incidents/nbc1s7j632gn.md) | major | 2018-11-19 01:09 UTC | 2018-11-19 01:28 UTC | 19 min | resolved |
| [Users are experiencing performance issues in Payroll](https://rewindex.com/company/xero/incidents/cl3tw5nscbfv.md) | minor | 2018-11-20 01:16 UTC | 2018-11-20 02:21 UTC | 1.1 h | resolved |

## Cite this

Xero posted 11 status incidents in November 2018 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2018/11
- Citation: Xero, “Xero in November 2018” (2018-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2018/11 (CC BY 4.0).
- Markdown link: `[Xero: Xero in November 2018 (2018-11-01)](https://rewindex.com/company/xero/2018/11)`


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Canonical: https://rewindex.com/company/xero/2018/11 · Markdown: https://rewindex.com/company/xero/2018/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:29:18.876Z