rewindex

Outages by dayNovember 5, 2018

Outages on November 5, 2018

UTC day 2018-11-05 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

23incidents started
5labelled major or critical
14vendors with a new incident
3still open from earlier days

By vendor label: Critical 1 · Major 4 · Minor 11 · No impact listed 7 · 6 maintenance

Incidents started this day 23

VendorIncidentImpactStartedResolvedStatus
XeroXero Workpapers UnavailableCritical (47 min)resolved
ShopifyAdmin and storefront not loading correctly for some storesMajor (2.1 h)resolved
TwilioProgrammable Voice and Conference calls experienced intermittent elevated error levelsMajor (3.8 h)resolved
AircallIntermittent elevated errors on inbound and outbound callsMajor (49 min)resolved
AircallIntermittent elevated errors on inbound and outbound callsMajor (3.0 h)resolved
PlivoIncident Report : Service degradation impacting incoming\outgoing Voice in ChileMinor (23 h)resolved
MailjetEvent API delayMinor (5.5 h)resolved
TwilioStudio experiencing Functions and Webhook failures.Minor (1.4 h)resolved
PlivoIncident Report : Service degradation impacting incoming\outgoing Toll-Free SMS in US & CanadaMinor (5.9 h)resolved
XeroSome users are experiencing slowness in some areas of XeroMinor (1.6 h)resolved
TwilioTaskRouter and Flex experiencing degraded performanceMinor (1.6 h)resolved
OpsgenieIncoming call & ICC services are not functionalMinor (3.4 h)resolved
HubSpotSome HubSpot CRM calls are failing or taking longer to connectMinor (2.9 h)resolved
TwilioDelays in sending messages for US Toll Free numbersMinor (49 min)resolved
TwilioElevated errors with Speech RecognitionMinor (21 min)resolved
ConfluentKafka clusters cannot be created in GCP us-central-1 regionMinor (4.2 h)resolved
HotjarTracking script not loading properlyNo impact listed (0 min)resolved
TwilioProgrammable Voice and Conference calls experienced intermittent elevated error levelsNo impact listed (0 min)resolved
CloseCalling IssuesNo impact listed (1.9 h)resolved
JFrogSingle and Multitenant Artifactory SSL errors on Azure AU EastNo impact listed (3.3 h)resolved
HotjarDelayed processing of some recordingsNo impact listed (16 h)resolved
GreenhouseEmail Scheduling DelaysNo impact listed (58 min)resolved
Honeycombprimary storage for datasetsNo impact listed (5.2 h)resolved

Still open from earlier days 3

VendorIncidentImpactStartedResolvedStatus
MixpanelTemporary Message DelayMajor (3 d)resolved
KlaviyoIncident Affecting Flow Sending, Segmentation, and ReportingMinor (13 d)resolved
KlaviyoIncorrect Categories on Some Shopify Order EventsNo impact listed (6 d)resolved

Maintenance 6

VendorIncidentImpactStartedResolvedStatus
Plivo[Scheduled] Scheduled Maintenance : Service degradation of 1-5 mins expected on inbound SMS in Korea, Latvia, Malaysia, Hungary, France, Chile, Indonesia.Maintenance (3.0 h)resolved
Postman[Scheduled] Planned maintenance for User Information ServiceMaintenance (20 min)resolved
Postman[Scheduled] Planned maintenance for User Skill ServiceMaintenance (1.0 h)resolved
Postman[Scheduled] Planned maintenance for Usage Metering ServiceMaintenance (1.0 h)resolved
Postman[Scheduled] Planned maintenance for Data Synchronisation ServiceMaintenance (1.0 h)resolved
Grafana Cloud[Scheduled] Hosted metrics platform upgradeMaintenance (4.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Xero, Shopify, Twilio, Aircall, Plivo, Mailjet, Opsgenie, HubSpot, Confluent, Hotjar, Close, JFrog.

Cite this

23 vendor-reported incidents started on 2018-11-05 (UTC) across 14 vendors, 5 labelled major or critical by the vendor.

Title
Outages on November 5, 2018
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2018-11-05

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