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CompaniesHotjarMonthly reportsNovember 2018

Hotjar in November 2018: incidents, uptime and changes

6incidents posted
2labelled major or critical
99.69%free of major/critical
99.69%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 11 min, incident time 2 h 11 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · No impact listed 4

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Performance degradationMajor58 minresolved11-13
Interruption to recordings and heatmap data collectionMajor1.2 hresolved11-27

Other incidents 4

IncidentImpactStartedDurationStatusDay
Web and database server issues due to maintenanceNo impact listed35 hresolved11-03
Tracking script not loading properlyNo impact listed0 minresolved11-05
Delayed processing of some recordingsNo impact listed16 hresolved11-05
Recording number sequence showing incorrect numberNo impact listed3 dresolved11-06

Cite this

Hotjar posted 6 status incidents in November 2018 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Hotjar in November 2018
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/2018/11

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