rewindex

Outages by dayNovember 13, 2018

Outages on November 13, 2018

UTC day 2018-11-13 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

16incidents started
6labelled major or critical
13vendors with a new incident
9still open from earlier days

By vendor label: Critical 2 · Major 4 · Minor 7 · No impact listed 3 · 3 maintenance

Incidents started this day 16

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment - LATA:246 (Culpeper, VA|Fredericksburg, VA|Leesburg, VA)Critical (8.1 h)resolved
UnbounceUnbounce app not loading (Error 500)Critical (1.6 h)resolved
HotjarPerformance degradationMajor (58 min)resolved
MixpanelTemporary Push Notification DelayMajor (2.5 h)resolved
HeapIntermittent Homepage UnavailabilityMajor (4.8 h)resolved
HeapIntermittent Homepage UnavailabilityMajor (27 h)resolved
TwilioInbound call failures to some Twilio Phone Numbers in Austria, Denmark, France and GermanyMinor (1.5 h)resolved
TwilioElevated Errors for Programmable Voice Through REST APIMinor (35 min)resolved
Red Hat (incl. Quay.io)Customer Portal Search & Container Catalog IncidentMinor (14 min)resolved
PlivoCall Connection Delays on Inbound Voice towards Virginia (Culpeper|Fredericksburg|Leesburg) Phone numbers.Minor (7.9 h)resolved
SmartsheetLoading and Saving SheetsMinor (20 min)resolved
SemaphoreNetwork connectivity issuesMinor (2.1 h)resolved
SegmentDelays delivering data to downstream destinationsMinor (49 min)resolved
npmRecent download count computations failing.No impact listed (14 d)resolved
ShopifyShopify Payments providing error messages for some requestsNo impact listed (18 min)resolved
npmProfile pages are returning a 504No impact listed (2.6 h)resolved

Still open from earlier days 9

VendorIncidentImpactStartedResolvedStatus
HeapTemporary Data Unavailability for some customersMajor (6 d)resolved
BrazeInvestigating database issues on EU 01 causing dashboard errors, delayed data processingMajor (12 h)resolved
PusherChatkit Degraded PerformanceMinor (24 h)resolved
SquarespaceImage Loading IssuesMinor (11 h)resolved
SmartsheetSearch FunctionalityMinor (5.4 h)resolved
Box[Minor] Issue with UploadsMinor (1.3 h)resolved
Elastic CloudIntermittent network connectivity issues in GCP europe-west1 regionMinor (6.2 h)resolved
JFrogSingle-tenant Artifactory servers returning 500 errorsNo impact listed (13 d)resolved
DiscordIssues connectingNo impact listed (2.0 h)resolved

Maintenance 3

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] Urgent MMS Messaging Maintenance - LAXMaintenance (2.0 h)resolved
Bandwidth[Scheduled] Urgent SMS Messaging Maintenance - LAXMaintenance (1.0 h)resolved
Grafana Cloud[Scheduled] Hosted Metrics platform upgradeMaintenance (9.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Unbounce, Hotjar, Mixpanel, Heap, Twilio, Red Hat (incl. Quay.io), Plivo, Smartsheet, Semaphore, Segment, npm.

Cite this

16 vendor-reported incidents started on 2018-11-13 (UTC) across 13 vendors, 6 labelled major or critical by the vendor.

Title
Outages on November 13, 2018
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2018-11-13

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