Outages by dayNovember 14, 2018

Outages on November 14, 2018

UTC day 2018-11-14 (Nov 14, 2018, 00:00 to Nov 14, 2018, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

17incidents started

4labelled major or critical

9vendors with a new incident

3still open from earlier days

By vendor label: Critical 1 · Major 3 · Minor 9 · No impact listed 4 · 4 maintenance

Incidents started this day 17

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth Local Market Impairment - LATA: 350 (Appleton, Stevens Point, Green Bay, and Clintonville, WI)	Critical	08:51	Nov 15, 2018, 14:24 (30 h)	resolved
Unbounce	Chat Support Currently Unavailable	Major	18:47	19:12 (25 min)	resolved
Shopify	Third party applications not loading correctly in the admin for some stores	Major	21:52	Nov 15, 2018, 05:04 (7.2 h)	resolved
Elastic Cloud	Kibana upgrades to 6.5 currently fail	Major	22:26	Nov 15, 2018, 03:04 (4.6 h)	resolved
Plivo	Delivery delays on inbound SMS towards Canada & US phone numbers	Minor	00:07	06:06 (6.0 h)	resolved
Plivo	Delay on inbound\outbound shortcode SMS towards US AT&T numbers	Minor	01:03	10:03 (9.0 h)	resolved
Plivo	Incident Report : Service degradation impacting inbound voice in Turkey	Minor	02:34	04:16 (1.7 h)	resolved
Twilio	Inbound and Outbound SMS Delivery Degradation to Twilio Chile Mobile Numbers	Minor	06:49	10:04 (3.3 h)	resolved
Plivo	Call Connection Delays on Inbound Voice towards Wisconsin (WI) (Appleton, Stevens Point, Green Bay, and Clintonville) Phone numbers.	Minor	09:12	21:13 (12 h)	resolved
Shopify	Admin errors and lower Checkouts for some stores	Minor	16:02	16:52 (50 min)	resolved
Plivo	Delivery delays on outbound & inbound SMS to US Cellular from US Toll-free numbers	Minor	18:15	21:17 (3.0 h)	resolved
Twilio	Delays in International Outbound SMS Delivery	Minor	19:15	20:23 (1.1 h)	resolved
Plivo	Failures on inbound voice & SMS towards Denmark phone numbers	Minor	22:22	Nov 15, 2018, 03:19 (5.0 h)	resolved
Greenhouse	Referrals added recently are appearing twice on the candidates tab	No impact listed	16:08	17:00 (52 min)	resolved
Bandwidth	V1 Application Platform Delays	No impact listed	17:39	18:06 (27 min)	resolved
Pusher	Chatkit API unavailable	No impact listed	20:04	Nov 15, 2018, 11:41 (16 h)	resolved
Xero	Some users are experiencing Error 500's in Xero	No impact listed	23:01	23:18 (17 min)	resolved

Still open from earlier days 3

Vendor	Incident	Impact	Started	Resolved	Status
Heap	Intermittent Homepage Unavailability	Major	Nov 13, 2018, 23:10	Nov 15, 2018, 01:55 (27 h)	resolved
JFrog	Single-tenant Artifactory servers returning 500 errors	No impact listed	Nov 7, 2018, 20:52	Nov 21, 2018, 00:55 (13 d)	resolved
npm	Recent download count computations failing.	No impact listed	Nov 13, 2018, 15:41	Nov 27, 2018, 16:02 (14 d)	resolved

Maintenance 4

Vendor	Incident	Impact	Started	Resolved	Status
DNSimple	[Scheduled] Registrar maintenance	Maintenance	02:01	03:31 (1.5 h)	resolved
Postman	[Scheduled] Planned maintenance for Usage Metering Service	Maintenance	05:30	06:30 (1.0 h)	resolved
Grafana Cloud	[Scheduled] Hosted Metrics platform upgrade	Maintenance	13:00	21:00 (8.0 h)	resolved
Segment	[Scheduled] Outbound destinations	Maintenance	21:55	22:52 (57 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Unbounce, Shopify, Elastic Cloud, Plivo, Twilio, Greenhouse, Pusher, Xero.

Cite this

17 vendor-reported incidents started on 2018-11-14 (UTC) across 9 vendors, 4 labelled major or critical by the vendor.

Title: Outages on November 14, 2018
Vendor: Rewindex daily outage roundup
Date: 2018-11-14 00:00 UTC
URL: https://rewindex.com/outages/2018-11-14

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