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Hotjar: Delayed processing of some recordings

No impact listedStatus: resolvedStarted Resolved (16 h)1 updatestatus.hotjar.com (opens in new tab)

Timeline of updates

  1. resolved

    Recording processing has returned to normal. All delayed recordings have now been processed and are available within Insights.

From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.hotjar.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2018-11-05 17:06 UTC, resolved after 16 h, 1 update(s).

Title
Delayed processing of some recordings
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/incidents/jh9vqxgrcpdb

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