# Outages on November 5, 2018 (UTC)

> 23 incidents started on November 5, 2018 (UTC) on the status pages Rewindex archives, 5 labelled major or critical by the vendor (Xero, Shopify, Twilio); 3 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2018-11-05
Last updated: 2018-11-06T09:01:00Z

- Incidents started: 23 (major/critical: 5, other: 18) across 14 vendors
- Still open from earlier days: 3 · Maintenance windows: 6 · Detected outage events: 0
- By vendor impact label: critical 1, major 4, minor 11, none 7
- Previous day with incidents: [2018-11-04](https://rewindex.com/outages/2018-11-04.md) · Next: [2018-11-06](https://rewindex.com/outages/2018-11-06.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero](https://rewindex.com/company/xero.md) | [Xero Workpapers Unavailable](https://rewindex.com/company/xero/incidents/fy0l79q4gy52.md) | critical | 2018-11-05 20:27 UTC | 2018-11-05 21:14 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Admin and storefront not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/fcxqx63mm8mx.md) | major | 2018-11-05 15:54 UTC | 2018-11-05 18:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Programmable Voice and Conference calls experienced intermittent elevated error levels](https://rewindex.com/company/twilio/incidents/9hklb0szs7nf.md) | major | 2018-11-05 16:15 UTC | 2018-11-05 20:05 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Intermittent elevated errors on inbound and outbound calls](https://rewindex.com/company/aircall/incidents/0yhyl6864g5r.md) | major | 2018-11-05 16:24 UTC | 2018-11-05 17:13 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Intermittent elevated errors on inbound and outbound calls](https://rewindex.com/company/aircall/incidents/pzdkd1vztts7.md) | major | 2018-11-05 17:25 UTC | 2018-11-05 20:23 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Incident Report : Service degradation impacting incoming\\outgoing Voice in Chile](https://rewindex.com/company/plivo/incidents/tzgz6rtdkqzb.md) | minor | 2018-11-05 02:38 UTC | 2018-11-06 01:49 UTC | resolved |
| [Mailjet](https://rewindex.com/company/mailjet.md) | [Event API delay](https://rewindex.com/company/mailjet/incidents/9prycfjsmfgp.md) | minor | 2018-11-05 14:12 UTC | 2018-11-05 19:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Studio experiencing Functions and Webhook failures.](https://rewindex.com/company/twilio/incidents/x5t5dn3wkzl0.md) | minor | 2018-11-05 16:23 UTC | 2018-11-05 17:47 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Incident Report : Service degradation impacting incoming\\outgoing Toll-Free SMS in US & Canada](https://rewindex.com/company/plivo/incidents/xvf0p427lr42.md) | minor | 2018-11-05 16:27 UTC | 2018-11-05 22:21 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are experiencing slowness in some areas of Xero](https://rewindex.com/company/xero/incidents/m87pnys9t88r.md) | minor | 2018-11-05 16:29 UTC | 2018-11-05 18:06 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [TaskRouter and Flex experiencing degraded performance](https://rewindex.com/company/twilio/incidents/7rhnjscc04kq.md) | minor | 2018-11-05 16:50 UTC | 2018-11-05 18:28 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [Incoming call & ICC services are not functional](https://rewindex.com/company/opsgenie/incidents/zsztns9nlxd3.md) | minor | 2018-11-05 17:00 UTC | 2018-11-05 20:22 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Some HubSpot CRM calls are failing or taking longer to connect](https://rewindex.com/company/hubspot/incidents/zl21b0p2jf3w.md) | minor | 2018-11-05 17:40 UTC | 2018-11-05 20:34 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delays in sending messages for US Toll Free numbers](https://rewindex.com/company/twilio/incidents/x65r0npz4fjv.md) | minor | 2018-11-05 18:12 UTC | 2018-11-05 19:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Elevated errors with Speech Recognition](https://rewindex.com/company/twilio/incidents/rc8s45v1rp4w.md) | minor | 2018-11-05 19:56 UTC | 2018-11-05 20:17 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Kafka clusters cannot be created in GCP us-central-1 region](https://rewindex.com/company/confluent/incidents/2mcxf6bsxcqp.md) | minor | 2018-11-05 22:57 UTC | 2018-11-06 03:06 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Tracking script not loading properly](https://rewindex.com/company/hotjar/incidents/nnblrr0wrqpv.md) | none | 2018-11-05 08:39 UTC | 2018-11-05 08:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Programmable Voice and Conference calls experienced intermittent elevated error levels](https://rewindex.com/company/twilio/incidents/22lt6sdzwp3n.md) | none | 2018-11-05 15:25 UTC | 2018-11-05 15:25 UTC | resolved |
| [Close](https://rewindex.com/company/close.md) | [Calling Issues](https://rewindex.com/company/close/incidents/8shzth5fg5kp.md) | none | 2018-11-05 16:28 UTC | 2018-11-05 18:20 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Single and Multitenant Artifactory SSL errors on Azure AU East](https://rewindex.com/company/jfrog/incidents/3msw1lbhb23m.md) | none | 2018-11-05 16:52 UTC | 2018-11-05 20:12 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Delayed processing of some recordings](https://rewindex.com/company/hotjar/incidents/jh9vqxgrcpdb.md) | none | 2018-11-05 17:06 UTC | 2018-11-06 09:01 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Email Scheduling Delays](https://rewindex.com/company/greenhouse/incidents/9t92kxqd98sg.md) | none | 2018-11-05 19:17 UTC | 2018-11-05 20:15 UTC | resolved |
| [Honeycomb](https://rewindex.com/company/honeycomb.md) | [primary storage for datasets](https://rewindex.com/company/honeycomb/incidents/2w0v6705mgw2.md) | none | 2018-11-05 21:32 UTC | 2018-11-06 02:46 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Temporary Message Delay](https://rewindex.com/company/mixpanel/incidents/g8th16z8b5zv.md) | major | 2018-11-03 01:46 UTC | 2018-11-05 22:09 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Incident Affecting Flow Sending, Segmentation, and Reporting](https://rewindex.com/company/klaviyo/incidents/f2cxtxx55z0y.md) | minor | 2018-10-31 05:16 UTC | 2018-11-13 16:48 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Incorrect Categories on Some Shopify Order Events](https://rewindex.com/company/klaviyo/incidents/l2ry5cbfrnx5.md) | none | 2018-11-01 21:23 UTC | 2018-11-08 04:02 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation of 1-5 mins expected on inbound SMS in Korea, Latvia, Malaysia, Hungary, France, Chile, Indonesia.](https://rewindex.com/company/plivo/incidents/b5ynw4c2cnpw.md) | maintenance | 2018-11-05 07:00 UTC | 2018-11-05 10:00 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for User Information Service](https://rewindex.com/company/postman/incidents/smxdswk1d7n2.md) | maintenance | 2018-11-05 11:50 UTC | 2018-11-05 12:10 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for User Skill Service](https://rewindex.com/company/postman/incidents/mmb6d7g42cpz.md) | maintenance | 2018-11-05 12:00 UTC | 2018-11-05 13:00 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Usage Metering Service](https://rewindex.com/company/postman/incidents/gxgljpr7nqbl.md) | maintenance | 2018-11-05 12:00 UTC | 2018-11-05 13:00 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Data Synchronisation Service](https://rewindex.com/company/postman/incidents/ybrn268bc0wd.md) | maintenance | 2018-11-05 13:30 UTC | 2018-11-05 14:30 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Hosted metrics platform upgrade](https://rewindex.com/company/grafana-cloud/incidents/j72vpc7dnjdf.md) | maintenance | 2018-11-05 16:30 UTC | 2018-11-05 20:30 UTC | resolved |

## Cite this

23 vendor-reported incidents started on 2018-11-05 (UTC) across 14 vendors, 5 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2018-11-05
- Citation: Rewindex daily outage roundup, “Outages on November 5, 2018” (2018-11-05 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2018-11-05 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on November 5, 2018 (2018-11-05)](https://rewindex.com/outages/2018-11-05)`


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Canonical: https://rewindex.com/outages/2018-11-05 · Markdown: https://rewindex.com/outages/2018-11-05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:03:16.313Z