rewindex

Outages by dayNovember 19, 2018

Outages on November 19, 2018

UTC day 2018-11-19 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

14incidents started
3labelled major or critical
13vendors with a new incident
1still open from earlier days

By vendor label: Critical 1 · Major 2 · Minor 7 · No impact listed 4 · 2 maintenance

Incidents started this day 14

VendorIncidentImpactStartedResolvedStatus
Grafana Cloudhosted grafana some instances unavailableCritical (7.8 h)resolved
XeroSome users are experiencing Error 500's in XeroMajor (19 min)resolved
HubSpotFiles hosted in File Manager are not loading for some customersMajor (32 min)resolved
Help ScoutPerformance and indexing is slower than usualMinor (1.9 h)resolved
TypeformTypeforms with images are degraded - Issues with serving and savingMinor (26 min)resolved
OpsgenieMessages in voice notifications are not read to some usersMinor (3.1 h)resolved
ShopifyShopify storefronts not accessible on some storesMinor (1.5 h)resolved
Help ScoutIndexing problem impacting 1/12 of customersMinor (3.5 h)resolved
DatadogEvent DelayMinor (39 min)resolved
TwilioIncrease in error levels to fetch content from some domainsMinor (1.0 h)resolved
Box[Minor] Issue with Uploads and DownloadsNo impact listed (0 min)resolved
BitbucketIncreased error ratesNo impact listed (0 min)resolved
npmBilling outage for npme customersNo impact listed (11 min)resolved
HeapSupport Responses DelayedNo impact listed (1.6 h)resolved

Still open from earlier days 1

VendorIncidentImpactStartedResolvedStatus
npmRecent download count computations failing.No impact listed (14 d)resolved

Maintenance 2

VendorIncidentImpactStartedResolvedStatus
Postman[Scheduled] Planned maintenance for Payments and Accounts ServiceMaintenance (24 min)resolved
Dropbox Sign[Scheduled] Product UpdateMaintenance (1.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Grafana Cloud, Xero, HubSpot, Help Scout, Typeform, Opsgenie, Shopify, Datadog, Twilio, Box, Bitbucket, npm.

Cite this

14 vendor-reported incidents started on 2018-11-19 (UTC) across 13 vendors, 3 labelled major or critical by the vendor.

Title
Outages on November 19, 2018
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2018-11-19

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