# Outages on November 19, 2018 (UTC) > 14 incidents started on November 19, 2018 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Grafana Cloud, Xero, HubSpot); 1 more were still open from earlier days. Canonical: https://rewindex.com/outages/2018-11-19 Last updated: 2018-11-20T00:42:00Z - Incidents started: 14 (major/critical: 3, other: 11) across 13 vendors - Still open from earlier days: 1 · Maintenance windows: 2 · Detected outage events: 0 - By vendor impact label: critical 1, major 2, minor 7, none 4 - Previous day with incidents: [2018-11-18](https://rewindex.com/outages/2018-11-18.md) · Next: [2018-11-20](https://rewindex.com/outages/2018-11-20.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [hosted grafana some instances unavailable](https://rewindex.com/company/grafana-cloud/incidents/9xs5m7q784mb.md) | critical | 2018-11-19 12:21 UTC | 2018-11-19 20:12 UTC | resolved | | [Xero](https://rewindex.com/company/xero.md) | [Some users are experiencing Error 500's in Xero](https://rewindex.com/company/xero/incidents/nbc1s7j632gn.md) | major | 2018-11-19 01:09 UTC | 2018-11-19 01:28 UTC | resolved | | [HubSpot](https://rewindex.com/company/hubspot.md) | [Files hosted in File Manager are not loading for some customers](https://rewindex.com/company/hubspot/incidents/y0nfw0wx98rs.md) | major | 2018-11-19 14:00 UTC | 2018-11-19 14:32 UTC | resolved | | [Help Scout](https://rewindex.com/company/help-scout.md) | [Performance and indexing is slower than usual](https://rewindex.com/company/help-scout/incidents/8wnsp2zyzyn0.md) | minor | 2018-11-19 09:12 UTC | 2018-11-19 11:08 UTC | resolved | | [Typeform](https://rewindex.com/company/typeform.md) | [Typeforms with images are degraded - Issues with serving and saving](https://rewindex.com/company/typeform/incidents/qgdgw7pyjhqt.md) | minor | 2018-11-19 14:03 UTC | 2018-11-19 14:29 UTC | resolved | | [Opsgenie](https://rewindex.com/company/opsgenie.md) | [Messages in voice notifications are not read to some users](https://rewindex.com/company/opsgenie/incidents/4gydb2lq67lg.md) | minor | 2018-11-19 14:16 UTC | 2018-11-19 17:25 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Shopify storefronts not accessible on some stores](https://rewindex.com/company/shopify/incidents/lph4cd266v13.md) | minor | 2018-11-19 15:17 UTC | 2018-11-19 16:45 UTC | resolved | | [Help Scout](https://rewindex.com/company/help-scout.md) | [Indexing problem impacting 1/12 of customers](https://rewindex.com/company/help-scout/incidents/bzdl77v2rdpc.md) | minor | 2018-11-19 15:44 UTC | 2018-11-19 19:12 UTC | resolved | | [Datadog](https://rewindex.com/company/datadog.md) | [Event Delay](https://rewindex.com/company/datadog/incidents/2mb495m5bwm2.md) | minor | 2018-11-19 23:26 UTC | 2018-11-20 00:05 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Increase in error levels to fetch content from some domains](https://rewindex.com/company/twilio/incidents/n1g91zg13mc7.md) | minor | 2018-11-19 23:41 UTC | 2018-11-20 00:42 UTC | resolved | | [Box](https://rewindex.com/company/box.md) | [\[Minor\] Issue with Uploads and Downloads](https://rewindex.com/company/box/incidents/0586pr03qlwx.md) | none | 2018-11-19 03:39 UTC | 2018-11-19 03:39 UTC | resolved | | [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Increased error rates](https://rewindex.com/company/bitbucket/incidents/nxb09vvd015w.md) | none | 2018-11-19 14:19 UTC | 2018-11-19 14:19 UTC | resolved | | [npm](https://rewindex.com/company/npm.md) | [Billing outage for npme customers](https://rewindex.com/company/npm/incidents/njtclgzkr2zb.md) | none | 2018-11-19 19:12 UTC | 2018-11-19 19:23 UTC | resolved | | [Heap](https://rewindex.com/company/heap.md) | [Support Responses Delayed](https://rewindex.com/company/heap/incidents/22jlj70bdxlk.md) | none | 2018-11-19 22:31 UTC | 2018-11-20 00:09 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [npm](https://rewindex.com/company/npm.md) | [Recent download count computations failing.](https://rewindex.com/company/npm/incidents/34dp7vqc8d1j.md) | none | 2018-11-13 15:41 UTC | 2018-11-27 16:02 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Payments and Accounts Service](https://rewindex.com/company/postman/incidents/mbjwsg93d122.md) | maintenance | 2018-11-19 12:40 UTC | 2018-11-19 13:04 UTC | resolved | | [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] Product Update](https://rewindex.com/company/dropbox-sign/incidents/d17mg33pd08k.md) | maintenance | 2018-11-19 18:01 UTC | 2018-11-19 19:01 UTC | resolved | ## Cite this 14 vendor-reported incidents started on 2018-11-19 (UTC) across 13 vendors, 3 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2018-11-19 - Citation: Rewindex daily outage roundup, “Outages on November 19, 2018” (2018-11-19 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2018-11-19 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on November 19, 2018 (2018-11-19)](https://rewindex.com/outages/2018-11-19)` --- Canonical: https://rewindex.com/outages/2018-11-19 · Markdown: https://rewindex.com/outages/2018-11-19.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:03:18.971Z