Help Scout: Performance and indexing is slower than usual
Timeline of updates
- resolved
We're in the clear and performance is back to normal. Our team is investigating what caused the backup in our database, and we'll post more details here in the coming days. So sorry for the inconvenience on a Monday morning, folks!
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2018-11-19 09:12 UTC, resolved after 1.9 h, 1 update(s).
- Title
- Performance and indexing is slower than usual
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/8wnsp2zyzyn0
Help Scout profileRecent Help Scout incidentsAll outages on November 19, 2018Help Scout in November 2018MarkdownJSON