# Xero in October 2018: incidents, uptime and changes

> Xero in October 2018: 11 incidents on its status page (2 major or critical), 99.90% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2018/10
Last updated: 2018-11-01T00:00:00Z

- Incidents posted: 11 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 5, none 4
- Uptime (vendor-reported): 99.90% free of major/critical incidents, 94.44% free of any incident; outage time 42 min, incident time 41 h 20 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2018](https://rewindex.com/company/xero/2018/09.md) · Next: [November 2018](https://rewindex.com/company/xero/2018/11.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are unable to access Reports on Xero](https://rewindex.com/company/xero/incidents/mdxqp2g1g40c.md) | major | 2018-10-03 16:55 UTC | 2018-10-03 17:13 UTC | 18 min | resolved |
| [Some users are currently unable to log into Xero](https://rewindex.com/company/xero/incidents/gwjr6nd5kcyk.md) | major | 2018-10-29 18:54 UTC | 2018-10-29 19:18 UTC | 24 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are unable to access Reports on Xero](https://rewindex.com/company/xero/incidents/mdxqp2g1g40c.md) | major | 2018-10-03 16:55 UTC | 2018-10-03 17:13 UTC | 18 min | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/x6vywpsrqbj9.md) | none | 2018-10-03 17:53 UTC | 2018-10-03 18:11 UTC | 18 min | resolved |
| [The XeroU website is currently unavailable.](https://rewindex.com/company/xero/incidents/qstrg0b608lb.md) | none | 2018-10-05 07:08 UTC | 2018-10-09 06:11 UTC | 4 d | resolved |
| [Some users are experiencing slowness and errors when using Payroll in Xero](https://rewindex.com/company/xero/incidents/w9vcfb72qkt8.md) | none | 2018-10-16 04:54 UTC | 2018-10-16 06:34 UTC | 1.7 h | resolved |
| [Some users may be unable to post their pay runs](https://rewindex.com/company/xero/incidents/v9lyk1ty7xbb.md) | none | 2018-10-17 07:40 UTC | 2018-10-17 11:42 UTC | 4.0 h | resolved |
| [Error 500's when submitting a batch payment](https://rewindex.com/company/xero/incidents/r7q1vl36xnb2.md) | minor | 2018-10-18 02:37 UTC | 2018-10-18 04:13 UTC | 1.6 h | resolved |
| [Some users may be experiencing an issue with Leave in Payslips](https://rewindex.com/company/xero/incidents/wb3bvrz4vyvs.md) | minor | 2018-10-18 05:20 UTC | 2018-10-19 01:12 UTC | 20 h | resolved |
| [Users unable to access Projects](https://rewindex.com/company/xero/incidents/0f2z12r8q2tn.md) | minor | 2018-10-21 20:52 UTC | 2018-10-21 23:36 UTC | 2.7 h | resolved |
| [Intermittent performance issues in Xero Tax, WorkflowMax, and Xero Practice Manager](https://rewindex.com/company/xero/incidents/8048hzxp2bs7.md) | minor | 2018-10-22 04:02 UTC | 2018-10-22 04:51 UTC | 49 min | resolved |
| [Some users may experience being logged out while using Xero](https://rewindex.com/company/xero/incidents/gdc8t8ql6yrn.md) | minor | 2018-10-26 03:01 UTC | 2018-10-26 18:38 UTC | 16 h | resolved |
| [Some users are currently unable to log into Xero](https://rewindex.com/company/xero/incidents/gwjr6nd5kcyk.md) | major | 2018-10-29 18:54 UTC | 2018-10-29 19:18 UTC | 24 min | resolved |

## Cite this

Xero posted 11 status incidents in October 2018 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2018/10
- Citation: Xero, “Xero in October 2018” (2018-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2018/10 (CC BY 4.0).
- Markdown link: `[Xero: Xero in October 2018 (2018-10-01)](https://rewindex.com/company/xero/2018/10)`


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Canonical: https://rewindex.com/company/xero/2018/10 · Markdown: https://rewindex.com/company/xero/2018/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:30:53.757Z