Outages by daySeptember 18, 2018

Outages on September 18, 2018

UTC day 2018-09-18 (Sep 18, 2018, 00:00 to Sep 18, 2018, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

13incidents started

1labelled major or critical

10vendors with a new incident

6still open from earlier days

By vendor label: Major 1 · Minor 9 · No impact listed 3 · 7 maintenance

Incidents started this day 13

Vendor	Incident	Impact	Started	Resolved	Status
Xero	Some users unable to log into WorkfloxMax	Major	17:35	18:21 (46 min)	resolved
Twilio	Outbound MMS delays using Twilio US long codes and Inbound MMS Delays from Sprint US handsets	Minor	01:16	07:11 (5.9 h)	resolved
Contentful	Low rate of errors and higher than usual latency on Content Preview API	Minor	07:42	08:58 (1.3 h)	resolved
Bitbucket	Bitbucket Pipelines builds on commit are not executed	Minor	08:57	09:42 (45 min)	resolved
Twilio	Outbound SMS Delays to Excelcom, Indonesia	Minor	09:18	10:28 (1.2 h)	resolved
Sentry	Connectivity to main Load Balancers	Minor	14:39	16:03 (1.4 h)	resolved
Twilio	SMS delays from short codes to T-Mobile & MetroPCS in the US	Minor	15:42	17:07 (1.4 h)	resolved
CircleCI	Remote Docker jobs experiencing delays	Minor	16:11	16:54 (43 min)	resolved
Travis CI	Job start delays	Minor	18:25	19:54 (1.5 h)	resolved
HubSpot	Contact Search is currently delayed for all customers	Minor	22:52	23:01 (9 min)	resolved
Contentful	Issues with Content APIs	No impact listed	09:24	09:38 (14 min)	resolved
MessageBird (Bird)	Intermittent timeouts and delays	No impact listed	18:19	19:14 (55 min)	resolved
Aptible	EC2 Host Failure	No impact listed	20:51	21:00 (9 min)	resolved

Still open from earlier days 6

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth Local Market Impairment - LATA:338 (Bloomington, IN\|Columbus, IN\|Vincennes, IN)	Critical	Sep 16, 2018, 20:18	Sep 19, 2018, 10:32 (3 d)	resolved
Box	[High] Issues with Box Notes, Uploads/Downloads	Critical	Sep 17, 2018, 18:52	15:55 (21 h)	resolved
BigCommerce	Channel Manager outage	Critical	Sep 17, 2018, 23:35	02:31 (2.9 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - LATA: 428 (Wilmington, NC)	Major	Sep 14, 2018, 21:35	13:13 (4 d)	resolved
Mapbox	Inaccurate "mobile usage" statistics in account dashboard	Minor	Sep 12, 2018, 01:04	Oct 8, 2018, 22:27 (27 d)	resolved
Travis CI	Builds Creating New Tags Looping	No impact listed	Sep 17, 2018, 18:46	02:01 (7.3 h)	resolved

Maintenance 7

Vendor	Incident	Impact	Started	Resolved	Status
FullStory	[Scheduled] Updates to service load balancers	Maintenance	02:00	02:30 (30 min)	resolved
Twilio	[Scheduled] Voice carrier maintenance for inbounds calls to Edmonton (+1780) and Ottawa (+1343, +1613) phone numbers September 17, 21:00 - 22:00 PT	Maintenance	04:19	05:00 (41 min)	resolved
Postman	[Scheduled] Planned maintenance for Payments and Accounts Service	Maintenance	06:51	08:50 (2.0 h)	resolved
Postman	[Scheduled] Planned maintenance for Usage Metering Service	Maintenance	10:00	11:01 (1.0 h)	resolved
Postman	[Scheduled] Unplanned maintenance for Payments and Accounts Service	Maintenance	10:10	11:10 (1.0 h)	resolved
Grafana Cloud	[Scheduled] Hosted Grafana Cluster Upgrade	Maintenance	12:00	Sep 19, 2018, 00:00 (12 h)	resolved
Grafana Cloud	[Scheduled] hosted metrics platform upgrades	Maintenance	13:00	19:10 (6.2 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Xero, Twilio, Contentful, Bitbucket, Sentry, CircleCI, Travis CI, HubSpot, MessageBird (Bird), Aptible.

Cite this

13 vendor-reported incidents started on 2018-09-18 (UTC) across 10 vendors, 1 labelled major or critical by the vendor.

Title: Outages on September 18, 2018
Vendor: Rewindex daily outage roundup
Date: 2018-09-18 00:00 UTC
URL: https://rewindex.com/outages/2018-09-18

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