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CompaniesTwilioMonthly reportsSeptember 2018

Twilio in September 2018: incidents, uptime and changes

40incidents posted
0labelled major or critical
100%free of major/critical
85.62%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 4.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 33 · No impact listed 7

Incidents 40

IncidentImpactStartedDurationStatusDay
Conference in US region experiencing audio quality issuesMinor9 minresolved09-04
SMS Delivery issues to Toll-Free Numbers in US and CanadaMinor1.3 hresolved09-04
Delivery issues for Canada Short CodesMinor41 minresolved09-05
Elevated errors in API requests in US regionMinor1.7 hresolved09-05
US Short Code delivery delays towards T-Mobile handsetsMinor27 minresolved09-06
US Short Code delivery issues for Sprint handsetsMinor38 minresolved09-06
US Short Code MMS delivery issues for Sprint handsetsMinor4.0 hresolved09-06
Elevated Error Rates for Programmable FaxMinor11 hresolved09-06
SMS Delivery Delays to US Short CodesNo impact listed0 minresolved09-06
SMS Delivery Delay To NetOne ZimbabweMinor6.7 hresolved09-08
No delivery receipts for MMS messages to SprintMinor4.0 hresolved09-08
Delays in SIM Status ChangesMinor2.4 hresolved09-09
Calls failing to Kenya phone numbersMinor12 hresolved09-09
US Short Code MMS delivery issues for Sprint handsetsMinor5.5 hresolved09-10
SMS and Shortcode delivery delays to T-Mobile and Metro PCS handsets in the USMinor1.3 hresolved09-12
SMS to Excelcom customers in Indonesia is currently degradedMinor3.0 hresolved09-15
Outbound SMS delays over short-codes to T-mobile in the USMinor1.7 hresolved09-17
Outbound MMS delays using Twilio US long codes and Inbound MMS Delays from Sprint US handsetsMinor5.9 hresolved09-18
Outbound SMS Delays to Excelcom, IndonesiaMinor1.2 hresolved09-18
SMS delays from short codes to T-Mobile & MetroPCS in the USMinor1.4 hresolved09-18
US Short Code delivery issues for Sprint handsetsMinor3.3 hresolved09-19
Outbound SMS issues towards Nepal TelecomMinor1.7 hresolved09-19
Inbound MMS and DLR delays from Sprint US handsetsMinor2.4 hresolved09-19
Elevated error rate on REST APINo impact listed0 minresolved09-19
Issues with Inbound calls to Austrian NumbersMinor1.4 hresolved09-20
Failed Inbound Calls to UK NumbersNo impact listed42 minresolved09-20
SMS delays from short codes to T-MobileMinor1.2 hresolved09-20
Failed Inbound Calls to Thailand NumbersMinor44 minresolved09-24
Outbound SMS delays to Sprint, USMinor5.1 hresolved09-25
Outbound Sender ID SMS to UAE degradedMinor38 minresolved09-25
SMS Status Receipt Delivery Failures to Verizon Handsets in the United StatesNo impact listed2.1 hresolved09-25
Outbound Sender ID SMS to UAE degradedMinor16 minresolved09-26
Inbound Voice to Tanzania degradedMinor3.0 hresolved09-26
Outbound SMS Delays to Bouygues Telecom NumbersMinor3.8 hresolved09-27
Failed Inbound Calls to Italy (in the area of Napoli and Palermo)Minor6.1 hresolved09-27
US Short Code MMS delivery failures for Sprint handsetsMinor1.9 hresolved09-28
US Short Code MMS delivery report (DLR) failures for Sprint handsetsNo impact listed8 minresolved09-29
US Short Code MMS delivery report (DLR) failures for Sprint handsetsNo impact listed49 minresolved09-29
US Long Code MMS delivery report (DLR) failures for Sprint & T-Mobile handsetsNo impact listed1.8 hresolved09-29
SMS Delivery Failures to Hutchison 3, IndonesiaMinor9.6 hresolved09-30

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Twilio posted 40 status incidents in September 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in September 2018
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2018/09

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