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CompaniesTwilioMonthly reportsAugust 2018

Twilio in August 2018: incidents, uptime and changes

32incidents posted
1labelled major or critical
100%free of major/critical
72.06%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 8.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 29 · No impact listed 2

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Studio Flows Execution IssuesMajor0 minresolved08-23

Other incidents 31

IncidentImpactStartedDurationStatusDay
MMS delivery delays to some US carriersMinor19 hresolved08-01
MMS Delivery Delays to/from AT&T devices for US short codesMinor4 dresolved08-03
DTMF degradation to a subset of US Mobile numbersMinor1.4 hresolved08-07
Elevated errors impacting voice services in US East regionMinor1.0 hresolved08-07
Support Center experiencing degradation of serviceMinor2.1 hresolved08-08
Delivery issue in US for messages sent from ShortcodesMinor2.4 hresolved08-09
Short codes delivery delay in US towards T-MobileMinor44 minresolved08-09
SMS Delivery Delays from 07:52 - 08:56 UTCNo impact listed0 minresolved08-10
Elevated SMS failures to Myanmar MPT handsetsMinor5.9 hresolved08-13
SMS delivery failures to Mobinil EgyptMinor3.0 hresolved08-13
SMS delivery delays in US from Sprint, Boost and Virgin devices to US short codesMinor14 hresolved08-13
Elevated inbound call failures to Greece local numbersMinor2.7 hresolved08-13
No delivery receipts for SMS originating from toll-free numbers toward Sprint handsetsMinor4.3 hresolved08-14
SMS Delivery Degradation On A Proportion Of US ShortcodeMinor6.2 hresolved08-16
DLR delays for Short-Code customers in the US towards T-Mobile numbersMinor3.9 hresolved08-16
SMS Delivery issues for US Toll-free Numbers for SprintMinor6.7 hresolved08-16
Detailed execution log unavailable in StudioMinor14 minresolved08-17
SMS Delivery Receipt Delays for US Toll-free to Sprint HandsetsMinor1.5 hresolved08-17
SMS Delivery Receipt delays to Sprint Handsets in the United StatesMinor2.0 hresolved08-17
Message and Delivery Receipt (DLR) delays From Shortcodes to T-Mobile Handsets in the United StatesMinor3.0 hresolved08-17
MMS delivery failures to T-Mobile and Verizon handsets in the United StatesMinor8.3 hresolved08-18
Failed Inbound phone calls to Indonesian NumbersMinor9.8 hresolved08-20
Elevated error rate for Programmable FaxMinor1.7 hresolved08-21
[RETROACTIVE] Delayed Delivery Notifications for Verizon US numbersNo impact listed0 minresolved08-27
SIP Trunking post-call records delayedMinor8.9 hresolved08-27
One way audio and anonymous caller ID with Danish numbersMinor3.8 hresolved08-28
Unable to deliver messages to Bouygues Telecom numbersMinor5.6 hresolved08-29
Delivery delays for Short code messages to T-Mobile handsetsMinor54 minresolved08-29
SMS delivery degradation affecting a proportion of US short codes to Sprint handsetsMinor40 minresolved08-30
Unable to Recharge Funds; Accounts SuspendedMinor3.5 hresolved08-31
Delivery delays for Short Code messages to T-Mobile handsetsMinor3.1 hresolved08-31

Maintenance 4

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Cite this

Twilio posted 32 status incidents in August 2018 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in August 2018
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2018/08

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