Outages by dayAugust 7, 2018

Outages on August 7, 2018

UTC day 2018-08-07 (Aug 7, 2018, 00:00 to Aug 7, 2018, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

17incidents started

8labelled major or critical

11vendors with a new incident

4still open from earlier days

By vendor label: Major 8 · Minor 6 · No impact listed 3 · 6 maintenance

Incidents started this day 17

Vendor	Incident	Impact	Started	Resolved	Status
Xero	Navigation Menu not displaying for some users	Major	01:24	02:02 (38 min)	resolved
LogRocket	We are investigating an issue with logging into the dashboard	Major	01:46	02:37 (51 min)	resolved
Xero	Performance issues with WorkflowMax, Xero Practice Manager and Tax	Major	01:56	02:43 (47 min)	resolved
Xero	Users Unable to Login to Xero	Major	08:17	08:54 (37 min)	resolved
npm	Package publishing errors	Major	15:56	18:46 (2.8 h)	resolved
HubSpot	List processing is currently delayed	Major	16:00	22:06 (6.1 h)	resolved
Datadog	Delay in metrics processing	Major	16:48	17:42 (54 min)	resolved
CircleCI	Issues loading workflows UI	Major	20:19	21:17 (58 min)	resolved
SparkPost	Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)	Minor	09:27	10:31 (1.1 h)	resolved
HubSpot	Contact property updates delayed since 11.35am EDT today.	Minor	16:23	16:27 (4 min)	resolved
Smartsheet	Search Delay	Minor	17:56	20:12 (2.3 h)	resolved
Twilio	DTMF degradation to a subset of US Mobile numbers	Minor	18:00	19:23 (1.4 h)	resolved
Box	[Minor] Box Notes Recents and Favorites loading issue	Minor	19:21	20:23 (1.0 h)	resolved
Twilio	Elevated errors impacting voice services in US East region	Minor	20:44	21:45 (1.0 h)	resolved
npm	delays in published package availability	No impact listed	04:24	06:16 (1.9 h)	resolved
Plivo	Delays in processing CDR	No impact listed	17:06	18:04 (58 min)	resolved
HubSpot	Some in-app notifications are failing to send to HubSpot users	No impact listed	20:28	21:55 (1.4 h)	resolved

Still open from earlier days 4

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	MMS Delivery Delays to/from AT&T devices for US short codes	Minor	Aug 3, 2018, 18:21	18:48 (4 d)	resolved
Grafana Cloud	increased query latencies	Minor	Aug 6, 2018, 21:35	00:51 (3.3 h)	resolved
Heap	Failing App Queries	Minor	Aug 6, 2018, 22:34	02:15 (3.7 h)	resolved
PyPI (Python Infrastructure)	PyPI Verification Emails	No impact listed	Aug 3, 2018, 22:28	Aug 10, 2018, 18:23 (7 d)	resolved

Maintenance 6

Vendor	Incident	Impact	Started	Resolved	Status
Plivo	[Scheduled] Emergency Maintenance - Inbound Voice - US	Maintenance	06:01	11:00 (5.0 h)	resolved
Postman	[Scheduled] Planned maintenance for Postman Website	Maintenance	06:01	06:30 (29 min)	resolved
Postman	[Scheduled] Planned maintenance for Postman Dashboard	Maintenance	11:00	12:00 (1.0 h)	resolved
Postman	[Scheduled] Planned maintenance for Audit logs	Maintenance	11:30	12:30 (1.0 h)	resolved
Postman	Discovered issues with collection export feature	Maintenance	12:49	Aug 10, 2018, 06:52 (3 d)	resolved
Sinch	[Scheduled] Emergency Network Maintenance	Maintenance	22:00	22:05 (5 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Xero, LogRocket, npm, HubSpot, Datadog, CircleCI, SparkPost, Smartsheet, Twilio, Box, Plivo.

Cite this

17 vendor-reported incidents started on 2018-08-07 (UTC) across 11 vendors, 8 labelled major or critical by the vendor.

Title: Outages on August 7, 2018
Vendor: Rewindex daily outage roundup
Date: 2018-08-07 00:00 UTC
URL: https://rewindex.com/outages/2018-08-07

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