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CompaniesTwilioMonthly reportsJuly 2018

Twilio in July 2018: incidents, uptime and changes

16incidents posted
0labelled major or critical
100%free of major/critical
86.18%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 4.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 16

Incidents 16

IncidentImpactStartedDurationStatusDay
One-way audio issue for Client Web callsMinor33 minresolved07-02
Delays in some inbound shortcode messages and message delivery receipts to Sprint in USMinor4.6 hresolved07-05
SMS delivery delays to BYT handsets in FranceMinor1.8 hresolved07-09
Delivery delays for shortcode messages to T-Mobile handsetsMinor6.3 hresolved07-09
Missing Inbound Messages on Some US Short CodesMinor18 minresolved07-09
Stale message list in Console for some customersMinor2.2 hresolved07-16
Elevated message delivery to Mobinil handsets in EgyptMinor2.0 hresolved07-18
Debugger events not appearing in consoleMinor3.6 hresolved07-19
SMS Delivery Delays to Toll-Free Numbers in the U.S.Minor5.5 hresolved07-20
SMS Delivery Delays to Toll-Free Numbers in the U.S.Minor9.8 hresolved07-20
SMS Delivery Receipt (DLR) Latency to Toll-Free Numbers in the United StatesMinor1.7 hresolved07-21
Call Failures to Twilio Numbers in New Zealand and AustraliaMinor11 hresolved07-22
SMS Failures from/to AT&T using US Short Codes and Toll-free NumbersMinor2 dresolved07-26
Canada SMS - Failures sending and receiving messagesMinor1.3 hresolved07-26
Canada Short Codes - Increased failures sending and receiving messagesMinor59 minresolved07-27
SMS Delivery Delays from/to a subset of AT&T Handsets using US Toll-Free NumbersMinor3.0 hresolved07-29

Maintenance 1

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Twilio posted 16 status incidents in July 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in July 2018
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2018/07

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